Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Work Availability
Timeline
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Savy Chhith

Des Moines

Summary

Goal-oriented professional with a proven track record of efficiently meeting multiple deadlines. Highly organized and able to work independently, possesses years of experience at the Department of Health and Human Services, bringing a wealth of expertise to any project or task.

Overview

37
37
years of professional experience

Work History

Administrative Assistant

State of Iowa
04.2024 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Deputy Director office, Bureau of Refugee Center

Department of Human Services/Health and Human Services
03.1988 - Current
  • Worked on special project to update Refugee Information Management System (RIMS) client’s data with a high level of detail
  • Implemented auction process for merge agency/worked with public to assured questions and schedule delivery

Fiscal Management/Bureau of Service Contract Support

Department of Human Services/Health and Human Services
07.1998 - 12.2020
  • Review Decategorization (DCAT) contracts for accuracy, content, and policy compliance
  • Increased responsibility as my knowledge/experience grows
  • Processed large volumes of Pre-Contract Questionnaire (PCQ)
  • Interprets and appropriately records PCQ financial information across state fiscal years with contract list in the state accounting system (I/3)
  • Maintains tracking (monitoring timely completion of projects)
  • Prepared and processed travel claims/ordered supplies
  • Add and Update providers information in Family and Children Services (FACS)

Child Support Recovery Unit

Department of Human Services/Health and Human Services
05.1988 - 07.1998
  • Prepared legal documents
  • Prepared packet for process server with high level of detail
  • Update clients in the child support system

Bureau of Refugee Center

Department of Human Services/Health and Human Services
03.1988 - 05.1988
  • Greet customers/Assisted them with general questions

Education

bachelor’s degree - business

William Penn University
01.2009

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration

Accomplishments

  • Streamlined workflow by consolidating lengthy processes and redundant documentation that resulted in more effective and timely completion of [Focus or report].
  • Designed a more efficient Excel template to track and manage office personnel calendars and daily meetings.
  • Computer Proficiency - Created PowerPoint presentations that were successfully used for business development.

Languages

English
Professional Working

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Administrative Assistant

State of Iowa
04.2024 - Current

Fiscal Management/Bureau of Service Contract Support

Department of Human Services/Health and Human Services
07.1998 - 12.2020

Child Support Recovery Unit

Department of Human Services/Health and Human Services
05.1988 - 07.1998

Deputy Director office, Bureau of Refugee Center

Department of Human Services/Health and Human Services
03.1988 - Current

Bureau of Refugee Center

Department of Human Services/Health and Human Services
03.1988 - 05.1988

bachelor’s degree - business

William Penn University
Savy Chhith