SAW YA DA NAR
CHICAGO,Illinois
Summary
A dedicated and organized graduate student, pursuing a master's degree in Health Informatics. I currently serve as a peer mentor, and I have achieved the best mentor certification. Additionally, I am a Graduate Student Ambassador for the Computing and Digital Media Department and I bring diverse experience in administrative support as a Student Assistant at the University of Huddersfield, team leadership at Yo Sushi, and sales and operations at H&M. Skilled in adapting to dynamic environments, leading teams, and enhancing operational efficiency, I am eager to apply my expertise and enthusiasm to a challenging new role.
Overview
2
2
years of professional experience
Work History
Graduate Student Ambassador
DePaul University
01.2025 - Current
- Answer inquiries and provide program insights to prospective students
- Participate in departmental events, including orientation sessions and workshops
- Promote academic and extracurricular opportunities to enhance student engagement and satisfaction
- Assist with organizing departmental activities and fostering community engagement
Peer Mentor
DePaul University
01.2025 - Current
- Achieved best mentor award with good ratings from mentees
- Collaborate with a co-mentor to deliver personalized guidance for mentees, addressing academic resources, campus services, and student life through Zoom check-ins, ensuring students felt prepared to navigate university systems
- Advise students on academic strategies, including effective communication with professors, lecture preparation, and assignment prioritization
- Tailor support to individual needs by answering their questions via creating a Whatsapp group
Team leader
Yo Sushi
08.2023 - 07.2024
- Managed a team of 20 staff members, scheduling, task allocation and provided training to new employees to meet daily operational goals
- Managed resolved customer inquiries and complaints promptly, which led to a 95% improvement in customer satisfaction ratings
- Monitored inventory levels and coordinated with suppliers to maintain stock
- Tracked daily sales and prepared detailed reports for management decisions
Sales and Operations Assistant
H&M
08.2023 - 12.2023
- Assisted customers with product inquiries and purchases, handled cash transactions, returns, and exchanges efficiently
- Managed inventory and ensured accurate stock levels through the RFID system
- Collaborated with the visual merchandiser to optimize store layout and product displays
- Supported store promotions and sales events, contributing to increased sales targets
Student Services Assistant
University of Huddersfield
10.2022 - 05.2023
- Participated in planning university events, including campus tours, informational sessions, and multicultural events
- Assisted international students with orientation, guiding university resources and services
- Managed administrative duties, including scheduling, answering student inquiries via phone and email, and document scanning to meet departmental needs
- Created flyers for campus events using graphic design tools and regularly updated social media platforms like Facebook, Twitter, and Instagram to improve event attendance and information reach
Education
Bachelor of Science - Supply Chain Management with Logistics
University of Huddersfield
07.2023
Pearson BTEC Higher National Diploma - Business Management
Strategy First University
04.2022
High School Graduate - Distinction in All Subjects
Basic Education High School
05.2017
Skills
- Customer Service
- Communication
- Microsoft Office
- Administrative Efficiency
- Attention to Details
- Time Management
Accomplishments
- Certification of Best Mentor
- Best Performance Award in Supply Chain Management with Logistics Degree
- Certification of Appreciation for Outstanding Dedication and Commitment to Volunteering at Student Activities and Events
Timeline
Graduate Student Ambassador
DePaul University
01.2025 - Current
Peer Mentor
DePaul University
01.2025 - Current
Team leader
Yo Sushi
08.2023 - 07.2024
Sales and Operations Assistant
H&M
08.2023 - 12.2023
Student Services Assistant
University of Huddersfield
10.2022 - 05.2023
Pearson BTEC Higher National Diploma - Business Management
Strategy First University
High School Graduate - Distinction in All Subjects
Basic Education High School
Bachelor of Science - Supply Chain Management with Logistics
University of Huddersfield
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