Sawaros Martinez
Las Vegas,NV
Summary
As the leader of the Product Care Team, I have guided my team to achieve Product Care Champion Excellence twice. This accomplishment showcases our dedication and commitment to providing exceptional care for our products. I have been honored with the Heart of the House award on two occasions, recognizing our efforts. These achievements demonstrate my effective leadership and ability to deliver outstanding results.
Overview
11
11
years of professional experience
Work History
Operations Controller
Gucci
10.2018 - Current
- Inventory
- Help retrieve stock for sales staff and participate in inventory counts and reconciliations under management guidance.
- POS (Point of Sale)
- Assist with checkout, packing, and payment processes.
- Handle store transfers, product inquiries, and ensure accurate client data collection.
- Sales Support
- Act as a friendly and professional individual, guiding clients and supporting Client Advisors during appointments and transactions.
- Enhance the client experience through personal interaction and service assistance, including dressing room support and answering calls.
Merchandiser
Crate and Barrel
09.2017 - 07.2022
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
Sales Associate
Giorgio Armani
01.2016 - 09.2018
- Building and strengthening the relationships with clients, dealing with different nationalities and personalities and always put the clients at ease.
- Ensure the achievements of individual and store goal, enhancing and developing the business.
Sales Associate
Wynn Las Vegas (Tiny Baubles, Bags Bells & Baubles)
07.2014 - 12.2016
- Opening and closing different boutiques in the hotel with accurate inventory counts and high standard visual maintain.
- Engaged with customers to effectively build rapport and lasting relationships.
Education
B. A - English
Thammasat University
BangkokSkills
- Passion for continuous learning
- Teamwork and collaboration
- Dependable and responsible
- Production and processing
- Rapport development
- Positive and professional
Accomplishments
Product Care Service Excellence
Heart of the House award
Languages
Thai
Native or Bilingual
Timeline
Operations Controller
Gucci
10.2018 - Current
Merchandiser
Crate and Barrel
09.2017 - 07.2022
Sales Associate
Giorgio Armani
01.2016 - 09.2018
Sales Associate
Wynn Las Vegas (Tiny Baubles, Bags Bells & Baubles)
07.2014 - 12.2016
B. A - English
Thammasat University
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