Sawyer Gannage
Atlanta,Georgia
Summary
Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules.
Overview
11
11
years of professional experience
Work History
Content Creator
Multiple Platforms
08.2023 - Current
- Strengthened content through proofreading and editing.
- Collaborated with cross-functional teams to produce engaging multimedia content for both online and offline channels.
- Identified target audiences to analyze characteristics, behavior and media habits.
- Cultivated a loyal following on social media platforms through consistent posting schedules and authentic community engagement strategies.
- Crafted dynamic content marketing pieces for broad client base to drive consumer awareness of brands.
- Developed strong relationships with industry influencers, securing valuable guest blogging opportunities.
Valet Parking Supervisor
Five Star Parking
01.2020 - 03.2023
- Increased revenue generation by implementing effective upselling strategies that promoted additional services offered by the establishment.
- Reduced wait times for guests by streamlining vehicle retrieval processes and optimizing staff deployment.
- Handled escalated customer complaints professionally and effectively, implementing solutions that resulted in improved guest satisfaction scores.
- Enhanced customer satisfaction by efficiently managing valet operations and addressing concerns promptly.
- Developed strong relationships with repeat customers through attentive service and personalized interactions, fostering loyalty to the establishment.
- Upheld exceptional standards of cleanliness throughout valet areas, contributing to a positive impression on guests.
- Implemented new procedures for handling lost or damaged keys, reducing instances of such occurrences significantly over time.
- Ensured high levels of service quality by conducting thorough employee training and emphasizing the importance of attention to detail.
Shift Leader
Jimmy John's
11.2013 - 04.2019
- Maintained knowledge of current menu items, ingredients and preparation methods
- Cross-trained, supported team and help meet all customer needs
- Maintained clean and sanitized work area in accordance with food safety guidelines
- Avoiding cross-contamination of raw and prepared food products
- Removed trash and dropped food items regularly to keep work space neat and clean
- Balanced tills, handled cash, processed credit card payment batches and prepared bank deposits
- Welcomed guests with personable attitude
- Swept floors and maintained sweep logs
- Emphasized fast, friendly customer service
- Checked out customers and bagged items quickly
- Executed cash transactions quickly and accurately
- Mopped up spilled items quickly to prevent mishaps and falls in the kitchen
Education
High School Diploma -
Avondale High School
Auburn Hills, MI06.2012
Skills
- Quick learner
- Managing inventory
- Planning and coordination
- Troubleshooting
- Safety and compliance
- Materials handling
- Repairing & Adjusting
- Inventory management
- Customer service
- High level of integrity
- Teamwork and Collaboration
- Time Management
Accomplishments
- Supervised team of 12 staff members.
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Content Creator
Multiple Platforms
08.2023 - Current
Valet Parking Supervisor
Five Star Parking
01.2020 - 03.2023
Shift Leader
Jimmy John's
11.2013 - 04.2019
High School Diploma -
Avondale High School
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