Dynamic Air Traffic Controller recognized for exceptional communication and customer service skills. Experienced in directing aircraft movements and managing emergency situations effectively. Ready to leverage expertise in safety compliance and inventory control to drive operational success.
Overview
10
10
years of professional experience
Work History
Air Traffic Controller
Federal Aviation Administration, FAA
Lafayette
01.2022 - Current
Directed aircraft movements to maintain safe and optimal air traffic operations.
Communicated with pilots to provide clear instructions and updates on flight paths.
Monitored radar systems to track aircraft positions and maintain separation.
Managed emergency situations by implementing established safety protocols promptly.
Trained new controllers on procedures, regulations, and operational best practices.
Analyzed weather data to determine its impact on flight safety and scheduling.
Communicated with supervisors regarding any issues that may arise during a shift.
Managed multiple incoming flights simultaneously while monitoring radar screens for changes in patterns or locations of aircrafts.
Inventory Manager
Chick-fil-A
Depew
12.2019 - 04.2021
Managed inventory levels to ensure product availability and minimize waste.
Oversaw product rotation to adhere to food safety standards and quality assurance.
Collaborated with kitchen staff to forecast demand and adjust inventory accordingly.
Received, checked-in and stocked merchandise throughout store, helped maintain store inventory levels and assisted with orderliness and cleanliness of sales floor and stock room.
Prep Cook
The Palms Grille
Pensacola
08.2019 - 12.2019
Prepared ingredients for daily menu items in a fast-paced kitchen environment.
Assisted chefs in cooking and plating dishes according to restaurant standards.
Executed food prep tasks efficiently while adhering to recipe specifications.
Cleaned and sanitized work areas and equipment to ensure food safety standards.
Delivery Driver and Cook
John and Mary's
Arcade
01.2016 - 08.2019
Assisted customers with inquiries and provided exceptional service during deliveries.
Maintained accurate records of deliveries and customer interactions.
Inspected delivery vehicles for safety and operational readiness daily.
Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Handled merchandise in accordance with product handling standards.
Monitored fuel level throughout shift and refueled when necessary.
Education
High School Diploma -
Central Baptist Christian School
Yorkshire
05-2018
Some College (No Degree) - General Studies
Genessee Community College
Arcade, NY
Some College (No Degree) - Criminal Justice
Pensacola Christian College
Pensacola, FL
Skills
Aircraft operations
Radar monitoring
Emergency management
Flight path communication
Weather analysis
Safety compliance
Inventory control
Customer service
Effective communication
Stress management
Attention to detail
Relaying critical information
Radio communication
FAA regulations
Situational awareness
Teamwork and collaboration
Accomplishments
Time off award for dedication to ensuring training is conducted at a rate that would help the trainee.