Sawyer Paddock

• Followed safety protocols while handling cleaning chemicals and supplies.
• Assisted team members in deep cleaning student housing units.
• Reported maintenance issues to supervisors for prompt resolution and action.
• Provided excellent customer service when interacting with customers or colleagues.
• Labeled and properly stored chemicals, equipment and cleaning products.
• Inspected facilities regularly for signs of wear or damage.
• Handled, labeled, and safely stored various hazardous chemicals and solutions to prevent injuries.
• Performed minor maintenance tasks such as changing light bulbs or unclogging drains.
• Serviced, cleaned and restocked restrooms and common areas.
• Moved furniture, equipment or supplies manually or with hand trucks.
• Miscellaneous cleaning and maintenance duties as assigned.

• Assisted customers in selecting products and provided product knowledge.
• Maintained organized and visually appealing merchandise displays.
• Operated cash register and processed transactions accurately.
• Handled customer inquiries and resolved issues promptly.
• Handled customer complaints in a professional manner.
• Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
• Participated in inventory management and restocking procedures.
• Recorded transactions for sales of stamps and postal services.
• Assisted customers with inquiries regarding postal regulations and procedures.
• Managed inventory of shipping materials including boxes, labels, envelopes, tape.
• Compiled customer orders for special services such as certified or registered mail.
• Developed a thorough understanding of USPS products and services.
• Handled undeliverable mail in accordance with established procedures.

• Developed strong product knowledge to effectively engage customers and address inquiries.
• Informed guests of gallery rules, such as not touching the artworks or taking pictures without permission.
• Answered questions from customers regarding artwork and artists' biographies.
• Shared engaging stories about local culture and traditions.
• Processed customer transactions efficiently using point-of-sale systems.
• Maintained organized and visually appealing merchandise displays.

• Coordinated community outreach events to promote cultural preservation initiatives.
• Collaborated with supervisors, mentors, and fellow interns to ensure effective project execution.

Utilizing aspects of Tlingit culture, including but not limited to:

- Language learning

- Harvesting, processing, and distributing traditional foods and materials

- Participating in traditional song and dance

- Sewing, beading, painting, and crafting regalia

• - Preparing for and participating in Sealaska Heritage Institute's bi-annual Celebration and Canoe Journey