Saxoni C. Krick

Guardian Angel Restoration

01.2023 - Current

Implemented and led company-wide systems using QuickBooks, Xactimate, Xcelerate, CoreLogic, Excel, Microsoft Teams, and Dash CRM to streamline operations across job reporting, scheduling, onboarding, marketing, and collections. Managed Travel Expenses, Account Expenses, Company Credit Card management with weekly reports. Company Payroll. While adhering to company policy and procedure.
Automated job management, inventory, ordering, and IT workflows, reducing unnecessary company costs from 74% to 33%.
Increased account collections from 32% to 96% and improved emergency response times from 63% to 87% by redesigning internal SOPs and field workflows.
Managed 448 active clients (adding ~7 new clients/week), 14 employees, and 54 subcontractors across field and back-office operations.
Led marketing campaigns and event strategy in collaboration with the Chamber of Commerce, building relationships with statewide community partners.
Partnered with accountants, IT, and CRM vendors to ensure scalable systems and productized internal workflows.
Problem solving through active listening, time management, and organization
Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
Monitored budget and utilized operational resources.
Oversaw day-to-day production activities in accordance with business objectives.

Ascension St. Vincent

10.2021 - 01.2023

Delivered mobile clinical services to emergency response teams across 12+ Indiana cities, coordinating logistics, testing, and documentation for 500+ personnel annually.
Streamlined reporting workflows and reduced documentation time by 25% through improved EMR system usage and structured data practices.
Ensured HIPAA-compliant care delivery while acting as the key liaison between patients, labs, and clinicians.
Oversaw vaccination program execution and quality control in alignment with public health protocols and department-specific needs.

Ascension St. Vincent Heart Center

01.2020 - 07.2021

Supported cardiologists and critical care teams in high-risk procedures such as TAVR and ECMO in fast-paced hospital settings.
Managed patient records and CPT/ICD-10 coding in EMRs while maintaining full HIPAA compliance.
Delivered Spanish-English translation to facilitate cross-functional communication among care teams and patients.
Helped streamline procedure workflows and reduce patient handoff time by improving coordination between surgical, tech, and nursing teams.

Replogle Globes

10.2014 - 01.2020

Managed global logistics and B2B order fulfillment across 84 international partners, improving client retention and reducing shipping errors.
Boosted international sales by 33% YoY through personalized customer experience strategies and process optimization.
Translated and localized contracts between English and Spanish, ensuring cultural and legal alignment with new market entries.
Collaborated with product, manufacturing, and finance teams to ensure high-accuracy order delivery and efficient turnaround.

Summary