Dynamic Hair Stylist and Salon Owner at Exodus Collective, renowned for elevating client satisfaction through exceptional customer service and cutting-edge styling techniques. Expert in color theory and client consultation, I spearheaded initiatives that boosted client retention by 40%. Adept at mentoring staff and leading by example, I excel in both teamwork and advanced communication, driving business success and innovation. Have won many awards, including Clarksvilles best salon and hairstylist.
Hi, I’m
Say Crockett
Clarksville,TN
Summary
Overview
16
years of professional experience
Work History
Exodus CollectiveClarksville, TN
Hair Stylist and Salon Owner
01.2009 - Current
Job overview
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
- Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
- Monitored current trends to understand fashions and better serve customer needs.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Mentored junior stylists, providing guidance on best practices in customer service, sales techniques, and fashion expertise.
- Organized successful in-store events to promote new product lines and engage potential clients.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Developed and implemented individual care plans tailored to needs of each client.
Education
Paul Mitchell Nashville, TN
Cosmetology License from Cosmetology
10.2008
University Overview
Skills
- Customer Service
- Product Knowledge
- Multitasking and Organization
- Attention to Detail
- Excellent Communication
- Teamwork and Collaboration
- Store Opening and Closing
- Product Recommendations
- Brand Promotion
- Product Merchandising
- Building Positive Rapport
- Flexible Schedule
- Inventory Management
- Color Theory Expertise
- Photoshoot hairstyling
- Photography expertise
- Client consultation
- Marketing understanding
- Coloring and cutting
- Hospitality and accommodation
- Detail-orientated
- Quick Learner
- Highly motivated self-starter
- Outstanding client retention
- Staff Management
- Strong leader
- Business Management
- Advanced communication skills
Accomplishments
Accomplishments
- Cut and styled hair for many projects including working with fashion magazines, music, and Tv networks
- Collaborated with A salon team of10in the development of Eagle and Onyx Salon
- Supervised A successful team of 10 employees.
- Voted best salon in Clarksville and favorite hairstylist by completing consistently beautiful work and hands on customer satisfaction with accuracy and efficiency throughout the years
- Certified color and extension specialist
Timeline
Hair Stylist and Salon Owner
Exodus Collective
01.2009 - Current
Paul Mitchell
Cosmetology License from Cosmetology