Saya Ruiz
Santa Rosa,CA
Summary
Versatile and innovative Pastry Chef with a proven track record at Ukiah Brewing Company, enhancing menu offerings and customer satisfaction through creative recipe development and allergen awareness. Skilled in pastry techniques and team cooperation, I significantly reduced waste, contributing to cost savings. Excel in managing high-volume environments, ensuring quality and efficiency.
Overview
8
8
years of professional experience
Work History
Pastry Chef
Ukiah Brewing Company
05.2021 - Current
- Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
- Developed cross-functional relationships with other departments, ensuring smooth operations and timely completion of tasks during special events or peak business hours.
- Implemented efficient production techniques, reducing waste and improving overall pastry quality.
- Effectively managed multiple tasks simultaneously during high-volume periods, maintaining consistent quality across all products.
- Developed new pastry recipes for seasonal menus, resulting in increased sales and positive feedback.
- Maintained a clean and organized kitchen workspace, ensuring compliance with health regulations.
- Mixed icing and other toppings by reading recipes, scaling, and measuring ingredients and operating mixer.
- Produced allergy-friendly gluten-, dairy- and egg-free variations of classic recipes.
- Coordinated with kitchen staff to guarantee timely delivery of all pastries, cakes and desserts.
- Monitored quality of ingredients used in recipes to maintain consistency and safety standards.
- Enhanced customer satisfaction by creating visually appealing and delicious pastries.
- Continuously researched industry trends to stay current on popular flavors and innovative techniques for enhancing the pastry menu offerings.
- Personalized creations for holidays, weddings, graduations, and personal events.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Optimized ingredient usage by incorporating seasonality into recipe planning which not only improved freshness but also reduced costs.
- Developed and implemented waste reduction system, leading to significant cost savings in ingredient procurement.
- Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
- Followed food safety standards when handling ingredients.
- Prepared dough for variety of pastries, cakes and breads.
- Operated ovens and bakery equipment to prepare products according to recipes.
- Trained new employees on bakery methods and procedures.
- Decorated cakes, cupcakes and other pastries according to customer requests.
- Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
- Cut and shaped dough for pies, rolls and other pastries.
- Replenished bakery items in display cases.
- Managed display cases to verify freshness and attractiveness of products.
Cashier
Redwood Valley Market
02.2021 - 12.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Manager
La Villana
01.2017 - 04.2020
- Conducted performance evaluations to identify areas for employee growth.
- Coordinated recruitment efforts to attract top talent.
- Managed budgets for various departmental initiatives.
- Streamlined communication processes to foster transparency among departments.
- Implemented training programs for enhanced employee skills.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved safety procedures to create safe working conditions for workers.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Improved marketing to attract new customers and promote business.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
- Developed comprehensive risk management plan, minimizing potential disruptions to business operations.
- Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.
- Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
- Developed and executed marketing strategies that effectively communicated brand values, increasing brand recognition.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Defined clear targets and objectives and communicated to other team members.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Identified and communicated customer needs to supply chain capacity and quality teams.
Education
Bachelor Of Administration - 2 Years
Corporation Unificada De Education Nacional
Santa Marta Colombia Achilles - Business College
Escuela De Bachillerato Taganga
Santa Marta Colombia Skills
- Pastry techniques
- Pastry preparation
- Ingredient knowledge
- Menu planning
- Dessert preparation
- Recipe creation
- Chocolate work
- Recipe development
- Allergen awareness
- Dough handling
- Baking science
- Training staff
- Icings and fondant
- Inventory rotation
- Ingredient sourcing
- Glazing and icing application
- Precision measuring
- Creativity and innovation
- Pastries expertise
- Menu preparation
- Frosting and decoration
- Reliable and responsible
- Dough preparation and baking
- Team cooperation
- Active learning
- Cake and pastry decoration
- Attention to detail
- Management
- Critical thinking
- Recipe creation and conversion
- Adaptive and creative
- Kitchen safety
- Customer service
- Equipment cleaning
- Minimize ingredient waste
- Ingredient preparation
- Decision-making
- Stock rotation
- Quality control
- Icing preparation
- Recipe adaptation
- Damage identification
- Baking and broiling skills
- Oven operation
- Pastry filling equipment
- Food processor operation
- Batter and filling preparation
- Temperature monitoring
- Basic mathematics
- Cake decorating equipment
- Excellent math skills
- Cooking machinery operation
- Teamwork
- Problem-solving
- Time management
- Problem-solving abilities
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Pastry Chef
Ukiah Brewing Company
05.2021 - Current
Cashier
Redwood Valley Market
02.2021 - 12.2021
Manager
La Villana
01.2017 - 04.2020
Bachelor Of Administration - 2 Years
Corporation Unificada De Education Nacional
Achilles - Business College
Escuela De Bachillerato Taganga
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