Sayantani Basu
Ashburn,VA
Summary
Experienced Project Manager/Scrum Master with 20 years of proven success in developing product roadmaps and leading cross-functional software development teams from prototype to release. Certified in Project Management Professional (PMP), PMI Agile Certified Practitioner (PMI-ACP), SAFe 6 Agilist, SAFe 6 Scrum Master, Certified Scrum Professional (CSP), Certified Scrum Master (CSM), and Certified Scrum Product Owner (CSPO). Skilled in driving process improvements, competitive advantage, and bottom-line gains by aligning business goals with technology solutions. A strategic thinker who excels at planning and managing multi-million-dollar projects, consistently delivering high-quality results within timeline and budgetary targets. Excellent communication skills to engage stakeholders throughout the project lifecycle. Proficient in agile and waterfall project management methodologies, known for producing exceptional deliverables that drive success.
Overview
19
19
years of professional experience
1
1
Certification
Work History
IT Project Manager
Association of American Medical Colleges (AAMC)
10.2016 - Current
- Led large, complex enterprise level projects of budgets $1.0- $1.2M consisting of multiple Agile teams and third party partners that involved seamless integration of the new AAMC partner Thalamus applications into the ERAS applications and project management framework. The project leveraged AWS and other modernized infrastructure.
- Delivered 50+ complex projects in ERAS involving technical upgrades, developing new ERAS applications, modernization of existing applications & product roadmaps projects
- Developed and maintained standard project documentations e.g. project management plans, meeting agenda, action items, issue logs, risk mitigation plan, financial reports etc. ensuring adherence to company’s project management standards.
- Led 2-3 cross functional Scrum teams based on onshore-offshore model, from project initiation through delivery, met project objectives consistently, achieving about 78% stakeholder satisfaction rate.
- Focus teams on business objectives. Track progress, resolve issues and mitigate risks to ensure projects are completed on time & budget with the desired results.
- Worked closely with Product Owners to manage expectations related to product delivery date, features and capabilities. Handled Backlog management & continuous delivery of features over the years
- Implemented process changes, strategies for operational efficiency by working with business, development and application support teams
- Proved successful working within tight deadlines and a fast-paced environment.
Agile Product Owner
American Association of Motor Vehicle Administrators (AAMVA)
04.2014 - 09.2016
- Acted as a single point of contact for all communications between AAMVA and customer (DMVs across 50 US states and several federal agencies).
- Launched two major products on-time and within budget that increased revenue by 18% and customer satisfaction by 22%.
- Responsible for planning and scheduling of release deployments to production by working closely with external stakeholders and IT teams. Define project roadmap and delivery plans.
- Created and maintained Backlogs & other agile artifacts in JIRA. Managed raising, prioritizing, assigning and monitoring of the JIRA tickets. Conducted Scrum ceremonies.
- Assessed value, developed use cases, prioritize epics and user stories to ensure that work focuses on product strategy yielding maximum ROI
- Worked with PMO managers to champion process improvement initiatives and developed a new training program that reduced onboarding time by 56%.
Scrum Master
Northrop Grumman Information Technology
08.2013 - 04.2014
- Transformed a traditional waterfall team into a high-performing Scrum team, resulting in a 50% reduction in project delivery time and a 30% increase in customer satisfaction scores.
- Managed and lead 3 Scrum teams through product development, testing, production planning, change management, go-live and post go-live validation.
- Collaborated with Product Owners, development team members, customers, and other scrum masters to define solutions and drive progress.
- Assisted Product Owner in Backlog grooming, prioritizing, planning for monthly sprint releases. Led sprint reviews and planning meetings to promote full team engagement.
- Facilitated Scrum events and tracked progress, interdependencies and risks. Removed impediments and prepared Sprint plans that promote team productivity at a sustainable work pace .
- Liaised with external teams and third-party contractors to manage the external dependencies
- Provided monthly metrics reporting to senior management on sprint progress, velocity and release updates.
Scrum Master
American Express Technologies
07.2010 - 07.2013
- Facilitated phased-wise successful delivery of a $2M digital transformation project, achieving all key milestones on time and 15% under budget through effective stakeholder management and risk mitigation strategies.
- Led enterprise-wide Agile transformation for 2 teams resulting in 25% increase in project delivery speed and 40% improvement in stakeholder satisfaction.
- Collaborated with Product Management to refine the product backlogs, improving story point estimation accuracy by 10% and reducing sprint carry-over items by 5%.
- Help the team manage intrapersonal conflicts, challenges, and opportunities for growth. Mediated the conflict of goals between Development team and Product Owner
- Worked with other Scrum Masters to encourage other teams and third parties in Scrum adoption and implementation
Senior Business Analyst
Santander Bank
10.2005 - 06.2010
- Gathered requirements and analyzed the feasibility of clients' needs by coordinating with 10+ project managers and 20+ technical leads.
- Led a team of 4 business analysts in documenting client requirements and implementing all phases of product life cycle and serving as a liaison between client and team to ensure alignment with goals.
- Prepared Project initiation documents, Specification documents, User Guide, Requirement Traceability Matrix, Implementation Plan, technical design documents with use cases, activity diagrams, process/data flows and other UML diagrams.
- Assisted external clients and vendors with test strategy and User Acceptance testing (UAT). Worked with QA teams to prepare test cases, data setup, perform Systems Integration testing (SIT) & manage defects.
- Facilitated implementation planning and coordination with all stakeholders (tech team, business and QA lead) to deploy the code into production.
Education
Master of Science - Cyber Security Management
University of Illinois Springfield
Springfield, IL12-2026
MBA - Digital Marketing
University of Illinois Urbana-Champaign
Champaign, IL11-2022
Bachelor of Technology - Electronics & Communications Engineering
West Bengal University of Technology
Kolkata, India01.2005
Skills
- Microsoft Office Suite
- SharePoint
- JIRA
- Confluence
- Scrum framework
- Stakeholder management
- Root-cause analysis
- Agile methodologies
- Business process improvements
- ROI analysis
- Change management
- Resource planning
- Testing/QA/Rollout/Support
- Business and IT planning
- Vendor management
- Problem solving
- Conflict resolution
- Cross-functional team leadership
- Business analysis
Education And Professional Certifications
- Bachelor of Technology, West Bengal University of Technology, India, 2005
- Project Management Professional Certification (PMP)
- PMI Agile Certified Practitioner (PMI-ACP)
- SAFe 4 Agilist
- SAFe 4 Scrum Master
- Certified Scrum Professional (CSP)
- Certified Scrum Master (CSM)
- Certified Scrum Product Owner (CSPO)
- ITIL Foundation certifications
Key Competencies And Skills
Microsoft Office Suite, MS Project, MS Visio, SharePoint, JIRA, Confluence, Clarity, Author-it, Mercury Quality Center (ALM), Agile methodologies, Requirement gathering and analysis, Product launches, Business process improvements, ROI analysis, Budget scoping, Data Analysis, Disaster recovery, Change management, Resource planning, Testing/QA/Rollout/Support, Client relations, Team building and mentoring, Business and IT planning, Vendor management, Problem solving and Conflict resolution
Certification
- PMP - Project Management Professional
- Scrum.org Professional Scrum Master I/II (PSM I/II) – Scrum.org.
- SAFe 4/5 Agilist (SAFe-AG/SA) – Scaled Agile, Inc.
- Project Management Professional (PMP) - Project Management Institute.
- Certified ScrumMaster (CSM) - Scrum Alliance.
- Agile Certified Practitioner (PMI-ACP) - Project Management Institute.
Languages
Bengali
Native or Bilingual
Hindi
Native or Bilingual
Interests
- Gardening
- Adventure Travel
Timeline
IT Project Manager
Association of American Medical Colleges (AAMC)
10.2016 - Current
Agile Product Owner
American Association of Motor Vehicle Administrators (AAMVA)
04.2014 - 09.2016
Scrum Master
Northrop Grumman Information Technology
08.2013 - 04.2014
Scrum Master
American Express Technologies
07.2010 - 07.2013
Senior Business Analyst
Santander Bank
10.2005 - 06.2010
Master of Science - Cyber Security Management
University of Illinois Springfield
MBA - Digital Marketing
University of Illinois Urbana-Champaign
Bachelor of Technology - Electronics & Communications Engineering
West Bengal University of Technology
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