Summary
Overview
Work History
Education
Skills
Timeline
Generic

SAYDE VALLES

San Diego,CA

Summary

Experienced in hostess roles, providing exceptional customer service and fostering welcoming environments. Demonstrates strong interpersonal skills with ability to build rapport with guests, while effectively managing reservations and seating arrangements. Displays strong organizational abilities along with proficiency in handling high-pressure situations. Skilled in customer service, reservation management, and conflict resolution. Excel in communication, teamwork, and adaptability, ensuring smooth operation of dining experiences.

Overview

4
4
years of professional experience

Work History

Hostess

Sushi Restaurant
San Diego, California
06.2023 - Current
  • While working I greeted around 200-300 customers per shift during night shifts and around 100 on early shifts. Organized reservations in person and online up to 30 people. Scheduled along with canceled, and coordinated 25+ daily reservations via phone calls and website messages. Communicated with customers in both English and Spanish and kept a positive attitude towards them.Made sure tables were always satisfied with their visits and not needing anything with long period of times. I prepared tables before customers were seated, made sure they would feel comfortable.
  • Monitored customer satisfaction levels throughout their meal experience.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Communicated with servers about new tables, changes in food availability and customer comments.

Hostess

Public House Food + Drink
San Diego, CA
01.2021 - 02.2022
  • Escorted guests to seating area, furnished menus and highlighted daily specials.
  • Stayed attentive to server availability and table turnover to quickly seat guests.
  • Provided menus to customers and answered questions regarding menu items.
  • Handled cash payments and reconciled daily transactions accurately.
  • Helped service staff handle demand by distributing food and beverages.
  • Inspected dining and serving areas for cleanliness and proper setup.
  • Greeted customers, answered questions and recommended specials to increase profits.

Education

High School Diploma -

Scripps Ranch High School
Scripps Ranch
06-2024

Skills

  • Ability to work under pressure
  • Fast learner
  • Ability to multitask
  • Ability to work in a team
  • Positive attitude
  • Customer service
  • Greeting guests

Timeline

Hostess

Sushi Restaurant
06.2023 - Current

Hostess

Public House Food + Drink
01.2021 - 02.2022

High School Diploma -

Scripps Ranch High School

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