Experienced Resident Manager delivering exceptional care coordination, fostering teamwork, and ensuring compliance with safety regulations. Expertise in medication management and crisis intervention supports high standards of resident well-being and satisfaction.
Work History
AFH Resident Manager
1 Year
Tavros Care | 08.2025 - Current
Assisted with daily operations and resident support within community living environment.
Coordinated maintenance requests to ensure timely resolution of resident issues.
Monitored compliance with safety protocols and facility regulations to maintain a secure environment.
Supported new resident onboarding and orientation processes for smooth transitions.
Implemented resident feedback mechanisms to improve service delivery and satisfaction levels.
Collaborated with staff to organize community events, fostering social interaction among residents.
Maintained safety standards within the property, conducting regular checks and initiating corrective measures when needed.
Monitored and tracked payments and expenses, providing timely and accurate financial reports.
Assisted individuals with daily living activities to foster independence and improve quality of life.
Collaborated with multidisciplinary teams to develop individualized care plans for clients.
Monitored client progress, documenting changes in behavior and physical health accurately.
Implemented behavior management techniques to support positive social interactions among clients.
Facilitated recreational activities to promote social skills and community engagement for clients.
Provided crisis intervention support, ensuring safety and well-being of individuals in care.
Maintained compliance with health and safety regulations while providing direct support services.
Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
Participated in ongoing training opportunities to stay current on best practices in disability support services.
Transported clients to medical and dental appointments to provide support.
Improved client self-sufficiency through teaching essential skills such as meal preparation, housekeeping, and financial management.
Assessed clients'' needs on an ongoing basis, making adjustments to support plans as necessary to ensure optimal outcomes.
Monitored and reported changes in clients' health and well-being, enabling timely interventions.
Provided emotional and practical support to individuals, fostering positive and supportive living environment.
Direct Support Professional
2 Years 5 Months
Home Life Inc. | 03.2023 - 08.2025
Adapted communication strategies to effectively engage with diverse clientele and enhance understanding.
Maintained clean, safe, and well-organized patient environment.
Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
Assisted supported individuals with daily living needs to maintain self-esteem and general wellness.
Maintained compliance with health and safety regulations while providing direct support services.
Participated in ongoing training opportunities to stay current on best practices in disability support services.
Provided emotional and practical support to individuals, fostering positive and supportive living environment.
Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
Monitored clients to assess and report physical and behavioral changes to supervisors.
Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
Promoted physical well-being by supporting clients in engaging in regular exercise routines or therapeutic activities suited to their abilities.
Advocated for clients'' rights within the broader community, raising awareness about issues affecting those with disabilities.
Administered medication under supervision, ensuring adherence to healthcare plans.
Organized and participated in recreational activities, contributing to vibrant community life for residents.
Encouraged healthy lifestyles through nutritional planning and physical activities, improving clients' overall well-being.
Managed crisis situations effectively, maintaining calm and ensuring safety of clients and staff.
Assisted with daily living activities, running errands, and household chores.
Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Assisted Supported individuals with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
Guided supported individuals to restroom to support bladder and bowel relief requirements.
Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
Replaced bandages, dressings, and binders to care for wounds and encourage healing.
Transported individuals to and from medical appointments with safety and efficiency.
Recorded supported individual's pulse, blood pressure and respirations (TPRs) to assess and document important health information.
Resident Care Coordinator
1 Year 7 Months
Battle Creek Memory Care | 08.2021 - 03.2023
Coordinated resident care plans to enhance individual well-being and quality of life.
Implemented training programs for staff on best practices in memory care techniques.
Conducted regular assessments to ensure compliance with health and safety regulations.
Collaborated with families to develop effective communication strategies for resident engagement.
Supervised daily operations, ensuring high standards of care were consistently met.
Facilitated team meetings focused on improving resident care outcomes and operational efficiency.
Analyzed feedback from residents and families to drive enhancements in care services provided.
Evaluated staff performance regularly through observation, providing constructive feedback for professional growth.
Coordinated the resident admission and discharge process, ensuring a smooth transition and minimizing stress for residents and families.
Hired and trained Multiple new staff members on facility policies, patient care and medicine distribution.
Advocated for residents'' rights, promoting dignity and respect throughout interactions between staff members and residents.
Conducted assessments to identify residents'' needs, ensuring appropriate placement within the facility''s programs and services.
Tracked changes in residents' conditions closely using various assessment tools to update care plans accordingly.
Facilitated communication among team members, fostering a collaborative work environment for optimal resident support.
Ordered lab work and scheduled appointments with doctors, patients and families to discuss results.
Educated families and patients on current facility procedures, medical diagnoses and best courses of action.
Provided ongoing staff training to maintain high standards of care and ensure adherence to best practices.
Managed scheduling, staffing, and budgeting effectively to optimize resource allocation across resident care activities.
Proactively addressed any potential conflicts among staff members or between staff and residents, fostering a positive work environment conducive to quality care.
Enhanced resident well-being by implementing personalized care plans and coordinating with multidisciplinary teams.
Increased resident satisfaction by addressing concerns promptly and fostering a positive living environment.
Promoted family engagement through regular updates on resident progress and involvement in care planning decisions.
Created staff and care schedules for meals, events, bathing, medication distribution and visiting hours.
Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Furthered skills by actively taking part in employee training and taking classes to improve skills.
Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
Created customized care plans, working with hospital staff and families to assess and meet individual needs.
Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
Ordered all pharmacy supplies and kept check on inventory levels.
Removed trash and straightened counters to keep pharmacy area clean and neat.
DD Group Home Manager
1 Year
Infinity Support Services | 08.2020 - 08.2021
Developed and implemented individualized care plans to enhance resident well-being and independence.
Led staff training programs focused on best practices in group home management and resident care.
Coordinated daily operational activities, ensuring compliance with regulatory standards and policies.
Monitored resident progress, adjusting care strategies as needed to meet evolving needs and goals.
Conducted regular audits of facility operations to identify areas for improvement and ensure quality assurance.
Managed budgeting processes, optimizing resource allocation for enhanced operational efficiency within the home.
Ensured proper medication administration for all residents through close coordination with healthcare providers and careful record-keeping practices.
Maintained adequate coverage for residents' needs without exceeding budget targets by coordinating schedules and team workflows.
Developed trusting relationships with each resident through empathy-based interactions focusing on trust-building techniques.
Assisted staff with maintaining residents' health by scheduling medical appointments and arranging transportation.
Oversaw home inventory of supplies and groceries by tracking use and placing new orders.
Mentored and coached staff to improve performance and interactions with residents.
Maintained compliance with state regulations, completing detailed documentation for licensing requirements and audits.
Assisted residents with basic hygiene and healthcare needs.
Mentored new staff members, providing support and guidance in order to foster professional growth and development within their roles.
Offered learning opportunities to help residents develop important life skills.
Scheduled physician and other appointments for residents, providing transportation to each visit.
Provided ongoing support to families of residents through regular updates on progress made toward individual goals set forth in their care plans.
Helped individuals with moderate to severe developmental disabilities carry out daily living tasks by coordinating expert support.
Facilitated conflict resolution among residents, resulting in improved communication skills and interpersonal relationships within the group home setting.
Created staff work schedules so each shift had appropriate number of employees for coverage.
Promoted independence among residents by teaching essential life skills, such as cooking, cleaning, and money management.
Conducted regular staff meetings to communicate updates and gather feedback, fostering collaborative team atmosphere.