Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sayed Abbas

New Britain,CT

Summary

Dynamic and professional CDL A Truck Driver with a clean driving record and strong communication skills, recognized for enhancing customer satisfaction at GTS Transportation. Proven expertise in route planning and problem-solving, consistently delivering timely and safe transport solutions while maintaining vehicle integrity and compliance with traffic laws.

Overview

8
8
years of professional experience

Work History

Limousine Chauffeur

Naqvi Limousine INC
10.2024 - Current
  • Enhanced customer satisfaction by providing timely and professional transportation services.
  • Contributed positively to the company''s reputation through word-of-mouth referrals from satisfied customers.
  • Collaborated effectively with team members to coordinate pick-ups, drop-offs, and special requests.
  • Ensured accurate billing for customers by maintaining records of distance traveled, wait time, tolls incurred, and additional expenses.
  • Conducted advanced trip planning based on clients'' preferences or requirements for each journey.
  • Assisted clients with luggage handling, contributing to a seamless travel experience.
  • Adhered to all company policies while representing the brand in a positive manner during each interaction with clients.
  • Handled sensitive client information with discretion to maintain confidentiality and build trust among clientele.
  • Prepared vehicles for daily service by performing thorough inspections and ensuring proper maintenance was conducted.
  • Demonstrated excellent knowledge of local routes, landmarks, and traffic patterns to ensure efficient travel times.
  • Managed trip reservations efficiently through the use of scheduling software, maximizing punctuality in pick-up and drop-off times.
  • Effectively managed challenging situations or conflicts that arose during transportation assignments with tactful problem-solving skills.
  • Exhibited flexibility in accommodating last-minute schedule changes or route adjustments as needed.
  • Participated in ongoing training opportunities related to driving techniques, safety regulations, and client relations best practices.
  • Safely navigated various weather conditions to minimize delays and maintain client schedules.
  • Promoted repeat business by consistently delivering superior customer service experiences.

CDL A Truck Driver

GTS Transportation
03.2023 - 10.2024
  • Fastened chains, straps, covers, and binders to secure load during transit.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
  • Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
  • Answered roadside assistance calls for tows and other vehicle support.
  • Contributed to team success through effective communication, collaboration, and support of fellow drivers.
  • Operated with safety and skill to avoid accidents and delays.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
  • Completed preventive maintenance checks and basic repairs to vehicles.
  • Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
  • Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
  • Managed heavy loads safely by securing cargo correctly and verifying weight distribution before departure.
  • Enhanced delivery efficiency by optimizing routes and adhering to schedules.
  • Adhered strictly to all applicable state laws governing commercial trucking operations ensuring both personal safety and legal compliance.
  • Improved customer satisfaction by professionally addressing concerns and providing prompt resolutions.
  • Increased vehicle lifespan through regular preventative maintenance checks according to manufacturer recommendations.
  • Delivered fragile or perishable items without incident by ensuring appropriate packaging methods were used during transit.
  • Performed skilled maneuvers in tight spaces, displaying excellent spatial awareness in challenging conditions.
  • Collaborated closely with dispatchers and logistics teams coordinating pickups/deliveries maximizing overall system productivity rates across the entire fleet.

CDL A Truck Driver

Penmark Transportation
08.2022 - 03.2023
  • Contributed to team success through effective communication, collaboration, and support of fellow drivers.
  • Assisted with loading/unloading tasks when necessary to maintain schedule adherence and expedite delivery process completion times.
  • Operated with safety and skill to avoid accidents and delays.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Secured vehicle to tow truck and checked all attachments for safe operation.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Checked shipping papers to determine nature of load and checked for presence of hazardous materials.

CDL A Truck Driver

Kairon Transport
07.2021 - 07.2022
  • Managed supplier record tracking and data communications tasks while automating operations to enhance efficiency.
  • Obtained necessary permits and licenses to operate various commercial vehicles legally.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Inspected load security and checked for damages.
  • Completed routine maintenance on truck to keep in working order.
  • Completed preventive maintenance checks and basic repairs to vehicles.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
  • Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.

CDL A Truck Driver

M&V BROTHERS
12.2020 - 07.2021
  • Ensured timely deliveries by consistently meeting or exceeding customer expectations for punctuality.
  • Managed heavy loads safely by securing cargo correctly and verifying weight distribution before departure.
  • Enhanced delivery efficiency by optimizing routes and adhering to schedules.
  • Adhered strictly to all applicable state laws governing commercial trucking operations ensuring both personal safety and legal compliance.
  • Improved customer satisfaction by professionally addressing concerns and providing prompt resolutions.
  • Collaborated closely with dispatchers and logistics teams coordinating pickups/deliveries maximizing overall system productivity rates across the entire fleet.
  • Performed skilled maneuvers in tight spaces, displaying excellent spatial awareness in challenging conditions.
  • Increased vehicle lifespan through regular preventative maintenance checks according to manufacturer recommendations.
  • Delivered fragile or perishable items without incident by ensuring appropriate packaging methods were used during transit.
  • Contributed to a positive work environment by promoting company values and fostering supportive relationships with colleagues in various departments.
  • Resolved conflicts with other drivers or customers effectively through professional mediation skills resulting in mutually beneficial outcomes.
  • Displayed strong problem-solving abilities when faced with unexpected challenges such as road closures or weather-related issues.
  • Completed accurate logs, reports, and paperwork, maintaining compliance with company policies and federal regulations.
  • Maintained a safe driving record by conducting thorough pre-trip and post-trip inspections.
  • Navigated efficiently using GPS devices, maps, and local knowledge to avoid traffic delays and optimize routes.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Obtained necessary permits and licenses to operate various commercial vehicles legally.
  • Managed supplier record tracking and data communications tasks while automating operations to enhance efficiency.

Chef

Bawarchi Restaurant
11.2017 - 11.2020
  • Oversaw grill, stove, and oven, and cleaned equipment after every shift.
  • Checked freezer and refrigerator prior to each shift to verify correct temperatures.
  • Maintained well-organized mise en place to keep work consistent.
  • Placed orders to restock items before supplies ran out.
  • Handled and stored food to eliminate illness and prevent cross-contamination.
  • Optimized food preparation processes, implementing time-saving techniques without compromising quality.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Reduced food waste with strategic menu planning and inventory control techniques.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Cultivated a positive work culture among kitchen staff through open communication lines and mutual respect within the team.
  • Managed food costs, sourcing ingredients from local suppliers to support community partnerships and sustainable practices.
  • Collaborated effectively with front-of-house team for seamless dining experience and positive customer feedback.

Education

Machinist Science

Kohsar Public School
Pakistan
07-2015

Skills

  • Strong communication skills
  • Safety awareness
  • Clean driving record
  • Defensive driving techniques
  • Effective decision making
  • Discretion and confidentiality
  • First aid training
  • Professional appearance
  • Vehicle maintenance
  • Proactive approach
  • Patience and tact
  • Adaptive cruise control
  • Advanced navigation skills
  • Efficient fuel consumption
  • Basic mechanical repair
  • Highway driving experience
  • Multilingual capacity
  • Traffic law compliance
  • Luxury vehicle expertise
  • Route planning expertise
  • Problem-solving
  • Punctuality
  • Cleaning and sanitation
  • Passenger transportation
  • Defensive driving
  • Maintenance
  • Passenger assistance
  • Mechanical systems
  • Route planning
  • Fare collection
  • Local traffic patterns
  • Schedule management

Languages

English
Full Professional
Hindi
Full Professional
Urdu
Native or Bilingual
Portuguese
Limited Working
Pashto
Native or Bilingual

Timeline

Limousine Chauffeur

Naqvi Limousine INC
10.2024 - Current

CDL A Truck Driver

GTS Transportation
03.2023 - 10.2024

CDL A Truck Driver

Penmark Transportation
08.2022 - 03.2023

CDL A Truck Driver

Kairon Transport
07.2021 - 07.2022

CDL A Truck Driver

M&V BROTHERS
12.2020 - 07.2021

Chef

Bawarchi Restaurant
11.2017 - 11.2020

Machinist Science

Kohsar Public School