- Swimming
- Volunteer Work
- Camping
- Personal Development and Self-Improvement
SAYED AMDAD ULLAH
Normal,Illinois
Summary
I worked as a customer service representative in the retail industry. Dynamic individual with hands-on experience in sales, customer relations, resolving complaints, controlling inventory, and managing diverse sales functions with sets of endeavors. Demonstrated strong analytical, communication, team collaboration skills, implementing consultive techniques, and fostering innovation across exceeding expectations in a challenging role, combining skills and experience. Committed to leveraging these qualities to deliver success in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Customer Trading Assistant
Sainsbury’s Supermarkets Ltd.
01.2022 - 11.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Monitored inventory for accurate stock levels, checked regular stocks, confirmed timely replenishment of shelves, and controlled out-of-stock conditions
- Executed merchandising plans and product displays according to guidelines and promotional placements, ensuring that shelves were full of stocks and visually appealing for customers to buy
- Delivered excellent customer service by helping respond to customer inquiries, offering recommendations, and professionally addressing customer concerns & complaints to ensure seamless customer experience
- Associated with managers to process orders and receive new stocks, check accuracy, quality, and quantity, and restock customer shelves
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Education
Master of Science - International Business Management
London South Bank University
London, UK01.2024
Bachelor of Business Administration - Marketing
International Islamic University Chittagong
Bangladesh02.2017
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Attention to Detail
- Organizational and Time Management skills
- Customer Relations
- Decision-Making
- Complaint Resolutions
- Problem-Solving
- Strategic Planning
- Attention to Detail
Training
- TQUK Level 3 Award in Emergency First Aid at Work (RQF), 10/01/23, 10/01/26
- Food Allergy and Intolerance Training, 03/27/23
- Health & Safety and Food Safety for Hospitality Operators, 03/22/23
Activities
Associate Member of LSBU Bangladesh Students Association, 10/01/21 - 12/01/23
Interests
Timeline
Customer Trading Assistant
Sainsbury’s Supermarkets Ltd.
01.2022 - 11.2024
Master of Science - International Business Management
London South Bank University
Bachelor of Business Administration - Marketing
International Islamic University Chittagong
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