Sayed Belal Shahidi
Woodbridge,VA
Summary
Dynamic Control Room Officer at Amazon with a proven track record in surveillance monitoring and incident reporting. Excelled in fostering collaboration with law enforcement, leading to a significant reduction in security incidents. Adept at stress tolerance and proactive response, enhancing overall safety and operational efficiency.
Overview
4
4
years of professional experience
Work History
Control Room Officer
Amazon
07.2023 - Current
- Supported emergency response efforts by providing real-time updates on evolving situations and coordinating resources as needed.
- Developed strong working relationships with local law enforcement agencies, facilitating cooperation during joint response efforts or investigations relating to control room operations.
- Contributed to an overall reduction in security-related incidents through proactive monitoring measures and swift reaction times when addressing concerns raised.
- Contributed to the development of new procedures for enhanced security monitoring, resulting in improved coverage across the facility.
Interpreter/Hospitality
NCC National Conference Center
03.2022 - 08.2022
- Maintained message content, tone, and emotion as closely as possible.
- Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
- Handling Customer complaints/ensuring gust satisfaction.
- Answered upwards of 20 phone calls daily, talking detailed messages and translated between client with another department.
Operation Team Member
Language Translation
04.2021 - 12.2021
- Updating the warehouse system Opening and closing the warehouse, sorted and distributed incoming messages and correspondence.
- Purchased and maintained office supply inventories and being careful and report to the budgeting management.
Language Interpreter
Dulles Expo Center
01.2021 - 03.2021
- Schedule meetings, appointments and travel arrangements for refugee.
- Trained refugees how to register their self for the intake and manifest system.
- Working as a Interpreter and help the client.
- Manage travel and expense reports for department team members.
Education
GED -
Gar-Field Senior High School
Charlottesville, VA07-2013
High School Diploma -
Ahmadsha Massoud High School
Kabul/Afghanistan 07-2007
Skills
- Stress tolerance
- Surveillance monitoring
- Video analytics
- Incident reporting
Accomplishments
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Collaborated with team of [Number] in the development of [Project name].
Languages
English
Full Professional
Urdu
Full Professional
Hindi
Full Professional
Persian
Full Professional
Poshto
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Desired Job Title
Control Room OfficerWork Type
Full TimeWork Location
RemoteHybridSoftware
Power Point, Excel Sheet, MS World, Outlook
Timeline
Control Room Officer
Amazon
07.2023 - Current
Interpreter/Hospitality
NCC National Conference Center
03.2022 - 08.2022
Operation Team Member
Language Translation
04.2021 - 12.2021
Language Interpreter
Dulles Expo Center
01.2021 - 03.2021
GED -
Gar-Field Senior High School
High School Diploma -
Ahmadsha Massoud High School
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