Sayed Qatada Mahmud
New York
Summary
Dedicated team member skilled in enhancing customer satisfaction through effective communication and problem-solving. Proven ability to address inquiries and provide tailored assistance, ensuring a positive experience.
Overview
3
3
years of professional experience
Work History
Team Member
Dunkin' Donuts
New York
01.2025 - Current
- Prepared and served food and beverages, following company recipes and standards.
- Maintained the cleanliness of workstations and dining areas to enhance customer satisfaction.
- Assisted customers with menu selections and addressed inquiries effectively.
- Operated cash register, processed transactions, and handled payments with accuracy.
Teacher
Wisdom Academy
Dhaka
07.2024 - 12.2024
- Developed engaging lesson plans for diverse student needs.
- Assessed student progress using various evaluation methods.
- Facilitated classroom discussions to encourage student participation.
- Collaborated with colleagues to enhance curriculum effectiveness.
Sales Assistant
Ammar Attires
Dhaka
06.2022 - 06.2023
- Assisted customers in selecting apparel and accessories based on preferences.
- Managed inventory by organizing stock and restocking shelves regularly.
- Processed sales transactions accurately using point-of-sale systems.
- Provided product knowledge to enhance customer shopping experience effectively.
Education
Bachelor of Science - Computer Science
North South University
Dhaka, BangladeshSkills
- Team collaboration
- Classroom management
- Customer service
- Lesson planning
- Problem solving
Affiliations
Volunteer, New York Cares
Languages
Bengali
Native/ Bilingual
English
Professional
Timeline
Team Member
Dunkin' Donuts
01.2025 - Current
Teacher
Wisdom Academy
07.2024 - 12.2024
Sales Assistant
Ammar Attires
06.2022 - 06.2023
Bachelor of Science - Computer Science
North South University