Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sayed Suliman Bihmunish

Columbus,OH

Summary

Resourceful Hotel Receptionist known for high productivity and efficient task completion. Skilled in guest relations, reservation management, and problem-solving. Excel in communication, time management, and adaptability to ensure smooth hotel operations and enhance guest satisfaction. Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Overview

7
7
years of professional experience

Work History

Hotel Receptionist

Life Point Hotel
Trabzon, Turkey
01.2022 - 05.2024
  • Compiled data from various sources into organized reports for management review.
  • Organized travel arrangements for staff members including flights, hotels, car rentals.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Scheduled appointments for clients, customers, and other visitors.
  • Updated daily log book with information about visitors entering the premises.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Greeted visitors and provided them with assistance.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.

Cashier

Migros
Trabzon, Turkey
03.2019 - 12.2021
  • Followed company security procedures for handling large sums of money.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Stocked shelves with merchandise when needed.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Performed other duties as assigned by management.
  • Resolved customer complaints professionally in accordance with company policy.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.

Restaurant Waiter

Zigana Yörük Çadırı
Trabzon , Turkey
09.2017 - 01.2019
  • Replenished stocks of napkins, silverware and other dining room supplies as needed.
  • Took accurate food and drink orders, using a POS ordering software system.
  • Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
  • Checked on guests during meals to ensure satisfaction with each course.
  • Resolved customer complaints in a polite manner according to company policy.

Education

High School Diploma -

Yıldızlı Anadolu Lisesi
Trabzon,Turkey
06-2023

Skills

  • Guest Relations
  • Professional Appearance
  • Microsoft Office
  • Reservation Management
  • Hotel software knowledge
  • Multilingual Proficiency
  • Patience and Tolerance
  • Payment Collection
  • Guest Registration
  • Records Management
  • Front Office Management
  • Very fluent in Farsi and Turkish!

Languages

Turkish
Full Professional
Persian
Native/ Bilingual

Timeline

Hotel Receptionist

Life Point Hotel
01.2022 - 05.2024

Cashier

Migros
03.2019 - 12.2021

Restaurant Waiter

Zigana Yörük Çadırı
09.2017 - 01.2019

High School Diploma -

Yıldızlı Anadolu Lisesi

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Sayed Suliman Bihmunish