Saygan Aguilar
Odessa,TX
Summary
Dynamic and dependable professional with extensive experience in customer service and warehouse operations at Amazon. Proven ability to enhance customer satisfaction through effective communication and efficient transaction processing. Skilled in stock control and heavy lifting, consistently maintaining a clean and organized work environment while training new team members to uphold high standards.
Overview
6
6
years of professional experience
Work History
Driver, Warehouse Orders
Amazon
Odessa, TX
02.2024 - 04.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided excellent service.
- Maintained cleanliness and organization of checkout area for optimal efficiency.
- Handled cash management, including deposits and register reconciliation.
- Trained new cashiers on company policies and checkout procedures.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Server/Bartender
Bottoms Up Sports Bar & Grill Naperville
Odessa, TX
06.2022 - 01.2024
- Provided excellent customer service, ensuring positive dining experiences for all guests.
- Maintained cleanliness and organization of dining area, enhancing overall atmosphere.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Assisted in training new servers on restaurant policies and procedures.
- Managed cash register operations, processing transactions efficiently and accurately.
- Recommended menu items to guests based on preferences, increasing sales opportunities.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Overnight Stocker
Harbor Freight
Odessa, TX
11.2020 - 07.2021
- Stocked merchandise efficiently to maintain organized aisles and displays.
- Assisted in inventory management by accurately tracking stock levels and organizing backroom storage.
- Utilized pallet jacks and forklifts safely to transport products throughout the store.
- Collaborated with team members to ensure timely restocking of high-demand items during peak hours.
- Maintained cleanliness and safety standards in work areas to support a positive shopping environment.
- Implemented strategies for product placement, enhancing visibility and accessibility for customers.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Maintained neat, organized stockroom free of hazards.
Cashier
Kent Kwik
Odessa, TX
04.2018 - 10.2018
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided excellent service.
- Maintained cleanliness and organization of checkout area for optimal efficiency.
- Handled cash management, including deposits and register reconciliation.
- Trained new cashiers on company policies and checkout procedures.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
No Degree -
Odessa High School
Odessa, TXSkills
Bartender
Server
Customer service
Loading and unloading
Order picking
Heavy lifting
Warehouse safety
Stock control
Positive attitude
Dependable and reliable
Delivery driver
Sales associate
FLUENT IN LANGUAGE
Timeline
Driver, Warehouse Orders
Amazon
02.2024 - 04.2024
Server/Bartender
Bottoms Up Sports Bar & Grill Naperville
06.2022 - 01.2024
Overnight Stocker
Harbor Freight
11.2020 - 07.2021
Cashier
Kent Kwik
04.2018 - 10.2018
No Degree -
Odessa High School