Sayge Chiquito
Tampa,FL
Summary
Motivated postgraduate student with a dynamic personality and adaptable approach. Seeking a position using customer service expertise and broad knowledge base for new opportunities.
Overview
7
7
years of professional experience
Work History
Expo/Server/Bartender
Malio's Prime Steakhouse
11.2021 - Current
- Food Runner: Expedited food service for 200-350 guests per shift in a fast-paced, high-volume environment.
- Memorized over 70 menu items, a cocktail menu, a wine list featuring approximately 80 selections, and nightly rotating specials.
- Managed multiple projects and events of varying sizes, ensuring seamless execution from planning to completion.
- Developed strong interpersonal skills by engaging with diverse personalities and resolving challenging customer situations with professionalism and empathy, achieving positive outcomes for both guests and management.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Bartender
Metro Lagoons
05.2024 - 08.2024
- Obtained cash bank and stocked service bar to prepare for operation.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Served high customer volumes during special events, nights, and weekends.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Kept bar presentable and well-stocked to meet customer needs.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Business Development Representative Intern
Harness Giving
01.2023 - 04.2023
- Worked with non-profit organizations to help them generate more donations.
- Expanded business through effective network development, identifying new and prospective clients.
- Networked among local businesses and community organizations to develop leads and generate business.
- Brought in new accounts through successful networking strategies and promotional approaches.
- Developed business pipeline using cold and warm techniques.
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
Server
Batch Southern Kitchen and Tap
04.2021 - 08.2021
- I served lunch, dinner, and brunch on weekends to 100-200 customers per shift at an up-and-coming mom-and-pop restaurant
- I also memorized a 4-page menu, along with an extensive whiskey list and rotating specials in order to give customized recommendations to guests
- With such a busy restaurant, there were many different personalities to come across; I swiftly and successfully resolved conflict resulting in customer satisfaction 100% of the time
- Due to Covid, to ensure both employee safety and customer satisfaction, I adapted quickly and maintained and enforced strict and up-to-date cleanliness and social distancing policies regarding the COVID-19 outbreak
Assistant
Direct IT Staffing Inc
09.2017 - 03.2021
- I have over a year of experience as sourcing, and technical recruiter specializing in IT, and engineering staff placement
- Full life cycle recruitment with experience in contract and direct hire positions, from initial requisition development including very complex competitive salary negotiations, post-interview, and placement follow-up
- I managed a full-cycle onboarding process and set up a standard quality process for recruitment by screening, interviewing, facilitating feedback, salary negotiations in order to retain qualified and specialized top talent for emerging technology
- This job taught me proficiency with Microsoft Office Word, Excel, Outlook 2013, Office 365, Adobe(PDF), all via Desktop and Mobile Device
Host/Server/Bartender
Duffy's Sports Bar and Grill
07.2019 - 03.2020
- As a host, I dealt with organizing the restaurant when it was crowded
- I warmly greeted new and returning customers and developed relationships resulting in customer loyalty
- I kept the bathrooms clean as well as the host stand
- As a server, I memorized the food and drink menus and kept guests happy
Education
Bachelor of Science - Integrated Public Relations and Advertising
University of South Florida
Tampa, FL05-2023
AA - undefined
Palm Beach State College
06.2021
High School Diploma - undefined
Oxbridge Academy
05.2019
Skills
- Articulate
- Organized
- Marketing
- Project Management
- Attention to Detail
- Team Collaboration
- Customer Service
- Scheduling and Appointment Management
- Data Entry and Accuracy
Languages
Spanish
Native or Bilingual
Software
Microsoft Office Suite
Adobe Creative Suite
Timeline
Bartender
Metro Lagoons
05.2024 - 08.2024
Business Development Representative Intern
Harness Giving
01.2023 - 04.2023
Expo/Server/Bartender
Malio's Prime Steakhouse
11.2021 - Current
Server
Batch Southern Kitchen and Tap
04.2021 - 08.2021
Host/Server/Bartender
Duffy's Sports Bar and Grill
07.2019 - 03.2020
Assistant
Direct IT Staffing Inc
09.2017 - 03.2021
AA - undefined
Palm Beach State College
High School Diploma - undefined
Oxbridge Academy
Bachelor of Science - Integrated Public Relations and Advertising
University of South Florida
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