Sayli Lad
Atlanta,GA
Summary
Software Engineer with five years of experience building enterprise-scale web and mobile applications across banking, FINTECH, and digital platforms. Expertise in front-end development, API integrations, accessibility standards, and cloud-enabled architectures. Experienced in translating business and UX requirements into scalable customer-facing solutions while supporting production reliability, observability, CI/CD practices, and Agile Software Development. Demonstrated success improving customer satisfaction, leading cross-functional initiatives, reduced the defects by 18%, modernizing application architectures, and contributing to innovative payment technology solutions.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Software Engineer
U.S. Bank Corporation.
Atlanta
08.2022 - 05.2026
- Led the development team for enterprise banking website and mobile application for the External Transfers team and improved the customer satisfaction score by 18% through improved customer retention, application performance optimization, and faster issue resolution for improved fall-back mechanisms to reduce the downtime.
- Entered the project as a front-end developer focusing on delivering clean customer-facing interfaces using React, TypeScript, Javascript and styling standards with a strong focus on responsive design and seamless user experience.
- Collaborated with product managers, designers, and backend teams to translate business and UX requirements into scalable, accessible, and high-performing frontend solutions.
- Built reusable frontend components and implemented dynamic cache management systems to support enterprise-scale banking applications while maintaining consistency, scalability, and performance across platforms. Actively led the initiative to upgrade from monolithic architecture to the modular Vite architecture resulting in reduced loading speeds and better control over the Apollo caching mechanism.
- Championed accessibility (A11Y) initiatives by implementing WCAG-compliant user interfaces, improving screen-reader navigation, and overall digital accessibility. Enhanced customer-facing workflows across web and mobile banking platforms through responsive design principles and usability-focused frontend improvements.
- Developed a Dashboard with DataDog Telemetry library for the leadership to envision the live geographical location of the 800K customers and get the payment vitals for any failed transaction in real-time.
- After establishing strong expertise in frontend development, additionally took ownership of testing leadership activities by coordinating regression efforts, validating UI behavior for functional testing, troubleshooting frontend defects, and ensuring reliable customer experiences across web and mobile banking platforms.
- Received the Top Shield Performer Award for contributions to the Banking Common Shield Library, reusable GraphQL schemas, manifest integrations, and enterprise component architecture. Subsequently contributed as a Full-Stack Engineer on customer onboarding initiatives that improved account-opening experience metrics by 23%.
- Contributed to the patent development of an FX Decision Orchestration Engine for automated international payments, focusing on intelligent transaction routing, intent-aware workflow automation, and enhanced cross-border payment experiences.
- Mentored junior engineers through code reviews, technical guidance, production war rooms, and knowledge-sharing initiatives while promoting engineering excellence and continuous learning.
Full-stack Engineer
Infosys Technologies
Portlan, Oregon
10.2021 - 06.2022
- As a member of the development team I participated in regular coding practices to deliver scalable server less applications with targeted content management deliverables. My primary responsibilities were to ensure AWS S3 bucket reliability, debugging the existing javascript issues and promoting the solutions in a very fast paced environment.
- Worked on frontend enhancements and JavaScript issue resolution for enterprise-scale retail applications, improving UI behavior, content delivery workflows, and customer experience stability.
- Implemented and maintained content management system (CMS) integrations to support dynamic content publishing and scalable frontend experiences across digital retail platforms.
- Contributed to cloud-based application workflows using AWS services including S3 buckets and AWS Lambda scripting for content processing, automation, and backend workflow support.
- Supported event-driven integration flows involving AWS-based messaging and streaming services to improve content synchronization and application responsiveness across distributed systems.
- Collaborated with cross-functional engineering teams to troubleshoot frontend defects, implement feature stories, and support production deployments within Agile development environments.
Education
Master of Business Administration -
Westcliff University
Orlando, FL11-2027
Master of Science - Computer Engineering
California State University
Fullerton, CA07-2021
Bachelor of Science - Electronics & Telecommunication Engineering
Mumbai University
Mumbai India06-2018
Skills
- Well-verse with languages such as JavaScript, TypeScript, React, Angular, HTML, SCSS, Micro-frontend, Vite Architecture
- Implemented APIs with GraphQL schemas, Third-party Authentication , advance caching mechanisms with Apollo library, Webhook implementation for Manifest and Node with Flask for Python based models
- Developing robust front-end by using tools like Figma, Canva, Adobe experience manager and Contentful for UI/UX enhancements
- Practical experience in Service now administration process, Git version control, Azure vs On-prem Jenkins deployment, maintaining security pipeline integrations like Blackduck, fortify and SonarQube
- Exposure to the testing libraries such as BrowserStack, SeeTest, Practitest, Java Selenium for automation scripts and Jest for Unit testing
- Expertise in developing and maintaining Monitoring tools like Kibana, Datadog, Elastic-search, Splunk
- Investigating customer feedback with QuantumMetrics and using delivery tools like JIRA and confluence for enhancements and Agile roadmap
- Inventing Artificial intelligence solutions with Patents and integrating them in the existing React architecture to enhance customer capabilities using Python, FastAPI, Pandas, NumPy, scikit-learn, PyTorch, LangChain, LangGraph, OpenAI API, Snowflake
Certification
- PATENT - PREDICTIVE FX DECISION ORCHESTRATION ENGINE FOR INTENT-AWARE AUTOMATED INTERNATIONAL PAYMENTS.
- TOP SHIELD PERFORMER AWARD - USBANK
- AZ-900 - Microsoft Azure Fundamentals
- AI-900 - Microsoft Azure AI Fundamentals
- Google AI- Project Manager Course
Timeline
Software Engineer
U.S. Bank Corporation.
08.2022 - 05.2026
Full-stack Engineer
Infosys Technologies
10.2021 - 06.2022
Master of Business Administration -
Westcliff University
Master of Science - Computer Engineering
California State University
Bachelor of Science - Electronics & Telecommunication Engineering
Mumbai University
PERSONAL MISSION STATEMENT
I want to leverage my experience in software engineering, finance-technology, and enterprise systems to build innovative products that improve customer experiences through AI, automation, and scalable digital solutions. My long-term goal is to evolve into a technology leader who bridges business strategy, engineering excellence, and responsible AI innovation.