Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Sayo Cadavez

Los Angeles,CA

Summary

Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Bartender

Private Events
11.2020 - Current
  • Kept bar presentable and well-stocked to meet customer needs.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay.
  • Set up glassware, liquor and other necessary supplies for special events.
  • Decreased waste, following strict recipes and drink measurement protocol.

Food and Beverage Server

Palm Beach Kennel Club
11.2017 - 05.2019
  • Greeted guests warmly to foster welcoming environment.
  • Maintained up-to-date knowledge of menu options, specialties and menu deviations to accurately relay information to guests.
  • Entered orders accurately to produce finalized checks and attain correct payments from guests.
  • Followed workplace safety procedures to reduce accidents and hazards.
  • Checked on guests throughout meal to attend to needs and provide great service.
  • Explained menu, food and beverage preparation and ingredients to safeguard against allergies.
  • Offered specialty drinks, desserts and other premium items to maximize revenue.
  • Checked customers' identification to meet minimum age requirements for consumption of alcoholic beverages.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.

Shift Manager

Panera Bread
02.2016 - 03.2019
  • Trained and mentored new employees to maximize team performance.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Excelled in every store position and regularly backed up front-line staff.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Tracked receipts, employee hours and inventory movements.
  • Checked building to confirm maintenance and cleaning met code and regulations.
  • Assisted management team in developing and creating welcoming atmosphere for crew members to voice complaints.

Asscoiate

Panera Bread
05.2013 - 03.2015
  • Worked varied hours, days, nights and weekends as business needs dictate.
  • Managed customer relations and customer service through daily communication and interaction.
  • Maximized customer interactions by promptly identifying needs and wants.
  • Increased customer satisfaction significantly within department.
  • Boosted customer experiences by delivering superior customer service, issue resolution and merchandising.

Education

Associate of Science - Nursing

Florida Career College - Miami
Miami, FL
12.2018

High School Diploma -

School of Saint Anthony
Philippines
03.2011

Skills

  • Glassware Polishing
  • Dining Room Management
  • Food and Beverage Management
  • Responsible Alcohol Service
  • Anticipating Guest Needs
  • Guest Satisfaction
  • Cash Register Operation
  • Patron Rapport
  • Safe Serving Knowledge
  • Food Preparation and Safety
  • Name of System] POS
  • Safe Food Handling Procedures
  • Excellent Judgment
  • Customer Service
  • Hospitality and Accommodation
  • Private Events and Catering
  • Bartending License

Certification

RBS Certified (9/15/2023) to (9/152026)

Languages

Tagalog
Native or Bilingual
Spanish
Limited Working
English
Native or Bilingual

Timeline

Bartender

Private Events
11.2020 - Current

Food and Beverage Server

Palm Beach Kennel Club
11.2017 - 05.2019

Shift Manager

Panera Bread
02.2016 - 03.2019

Asscoiate

Panera Bread
05.2013 - 03.2015

Associate of Science - Nursing

Florida Career College - Miami

High School Diploma -

School of Saint Anthony

Similar Profiles

CREATE PROFILE
Sayo Cadavez