Sayon Sako
Columbus,OH
Summary
With a proven track record at Empower Behavioral Health, I excel in document management and customer relations, enhancing satisfaction and confidentiality. My expertise in Microsoft Office and compassionate communication has significantly improved operational efficiency and client trust, showcasing my ability to lead and innovate in just about any and every environment
Overview
6
6
years of professional experience
Work History
Administrative Specialist
Empower Behavioral Health
06.2022 - Current
- Safeguarded sensitive information through the proper handling of confidential documents and secure storage methods.
- Handled mail, packages, emails, document transmissions and other types of data with both manual and automated tracking strategies.
- Improved customer satisfaction with prompt and professional responses to inquiries and concerns.
- Minimized errors in documentation through meticulous proofreading, editing, formatting skills.
- Answer and navigate phone calls
- Data entry (a multitude of different data entered into various spreadsheets and folders)
- Working hands on with kids who have autism assisting with any need they may have.
- Assisting with behavior support calls for clients who are more of a task to physically handle
- Leading and scheduling drills such as Fire drills , tornado drills, bomb threats etc
- Janitorial duties if cleaning staff is out
- Interact daily with parents of our students and assist them with any help they need or questions they may have
- administer medication to any clients who have prescriptions needed throughout the school day
- Keep track of medication and medication documentation and updating families if more medication is needed.
Residential Aide
North Central Mental Health
06.2021 - 06.2022
- Developed positive rapport with residents by demonstrating genuine empathy, respect, and understanding; created a welcoming atmosphere that encouraged open communication.
- Assisted with the coordination of transportation services for residents attending off-site appointments or activities, ensuring timely pickup and drop-off arrangements.
- Assisted with medication administration under the supervision of a licensed professional, ensuring proper dosage and adherence to schedules.
- Improved residents'' quality of life by providing compassionate care and assistance with daily activities.
Receptionist
North Central Mental Health
09.2020 - 06.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Sort and properly distribute incoming and outgoing mail
- Filing client data electronically and also paper copies
After-School Teacher
YMCA of Central Ohio
11.2019 - 03.2020
- Observed and monitored children's play activities to promote healthy, safe environment.
- Organized and supervised games and Type recreational activities to promote physical, mental and social development in children.
- Developed strong relationships with students, fostering a positive classroom environment conducive to learning.
- Prepared after-school enrichment activities for children to encourage student participation.
Youth Camp Leader
YMCA of Central Ohio
12.2019 - 01.2020
- Led educational workshops on various topics such as environmental awareness, healthy lifestyles, or conflict resolution, promoting lifelong learning among campers.
- Developed comprehensive daily schedules to ensure a variety of stimulating activities that promoted teamwork, leadership, and problem-solving skills.
- Provided first aid care when necessary, ensuring the well-being of all camp participants.
- Addressed behavioral issues promptly and effectively, maintaining a positive atmosphere conducive to learning and growth.
- Served as a positive role model for young people by demonstrating responsibility, respectfulness, kindness and enthusiasm throughout every interaction.
- Evaluated program effectiveness by gathering feedback from campers, parents, and staff members to continually improve future offerings.
- Managed administrative tasks including registration processes, record-keeping duties, and incident reports to maintain smooth program operations.
- Managed equipment inventory and maintenance tasks, contributing to a safe and organized camp environment.
Host
Red Lobster Restaurant
10.2018 - 10.2019
- Safeguarded sensitive information through the proper handling of confidential documents and secure storage methods.
- Handled mail, packages, emails, document transmissions and other types of data with both manual and automated tracking strategies.
- Improved customer satisfaction with prompt and professional responses to inquiries and concerns.
- Minimized errors in documentation through meticulous proofreading, editing, formatting skills.
- Answer and navigate phone calls
- Data entry (a multitude of different data entered into various spreadsheets and folders)
- Working hands on with kids who have autism assisting with any need they may have.
- Assisting with behavior support calls for clients who are more of a task to physically handle
- Leading and scheduling drills such as Fire drills , tornado drills, bomb threats etc
- Janitorial duties if cleaning staff is out
- Interact daily with parents of our students and assist them with any help they need or questions they may have
- administer medication to any clients who have prescriptions needed throughout the school day
- Keep track of medication and medication documentation and updating families if more medication is needed.
Education
Associate Of Arts And Sciences - English Education
Columbus State Community College
Columbus, OHHigh School Diploma -
Northland High School
06.2019
Skills
- Customer Relations
- Proofreading
- Verbal Communication
- Spreadsheet Creation
- Report Preparation
- Presentation Development
- Event Coordination
- Document Management
- Scheduling
- Order Processing
- Calendar Management
- Confidential Document Control
- Scheduling appointments
- Microsoft Office
- Creative writing
- Development disabilities experience
- Medication administration
- Microsoft word
- Microsoft PowerPoint
- Google Docs
- Google slides
Timeline
Administrative Specialist
Empower Behavioral Health
06.2022 - Current
Residential Aide
North Central Mental Health
06.2021 - 06.2022
Receptionist
North Central Mental Health
09.2020 - 06.2022
Youth Camp Leader
YMCA of Central Ohio
12.2019 - 01.2020
After-School Teacher
YMCA of Central Ohio
11.2019 - 03.2020
Host
Red Lobster Restaurant
10.2018 - 10.2019
Associate Of Arts And Sciences - English Education
Columbus State Community College
High School Diploma -
Northland High School
Similar Profiles
JULIAN LANDROVEJULIAN LANDROVE
Registered Behavior Technician at Empower Behavioral HealthRegistered Behavior Technician at Empower Behavioral Health
Jenna MuscatJenna Muscat
Board Certified Behavior Analyst – Tier 2 at Empower Behavioral HealthBoard Certified Behavior Analyst – Tier 2 at Empower Behavioral Health
Tatianna PinnaceTatianna Pinnace
RBT at Empower Behavioral HealthRBT at Empower Behavioral Health
Celeste EllisCeleste Ellis
Registered Behavioral Technician at Empower Behavioral HealthRegistered Behavioral Technician at Empower Behavioral Health
ROY JONESROY JONES
Volunteer Lead Alumni Group Facilitator at Lifepoint Health, Columbus SpringsVolunteer Lead Alumni Group Facilitator at Lifepoint Health, Columbus Springs