Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sayra Figueroa

Sayra Figueroa

Crandall,TX

Summary

Well-qualified with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Outgoing with 10+ years of customer service experience. Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

10
10
years of professional experience

Work History

Real Estate Sales Agent

Keller Williams
05.2023 - Current
  • Attended industry conferences and workshops to stay informed about current real estate trends and best practices.
  • Wrote listings detailing and professionally highlighting property features to increase sales chances.
  • Reviewed and executed confidential documents, contracts and disclosures.
  • Studied property listings, interviewed prospective clients, accompanied clients to properties and discussed condition of sales.
  • Negotiated between buyers and sellers of properties with efficiency and transparency to maximize profits and maintain satisfaction of clients.
  • Provided comprehensive representation for clients during negotiations with other agents or potential buyers and sellers.
  • Developed tailored marketing plans for each listing, incorporating online advertising, print materials, and targeted outreach efforts to attract potential buyers.
  • Collaborated with other real estate agents to maximize exposure for listed properties and reach prospective buyers efficiently.
  • Conducted open houses to showcase available properties and generate interest from potential buyers.
  • Maintained extensive knowledge of the local real estate market trends to provide accurate advice to clients.
  • Sold high volume of properties in short timeframes to exceed quotas and maximize business revenue.

Front Desk Receptionist

Ink It Printing
02.2021 - 05.2023
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Increased guest retention by maintaining a welcoming and organized reception area.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Collected room deposits, fees, and payments.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Completed all tasks in compliance with company policies and procedures.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
  • Resolved customer problems and complaints.

Pharmaceutical Program Coordinator

Concentra
03.2020 - 12.2020
  • Provided exceptional customer service to program participants through prompt response times and attentive assistance with inquiries or concerns.
  • Oversaw staff schedules and assignments to handle programming demands.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Paid attention to detail while completing assignments.
  • Created lab requisitions and email templates
  • Confirmed appointments
  • Verified information for nurses and doctors

School Clerk / DallasISD

L.L. Hotchkiss Elementary
07.2019 - 03.2020
  • Kept in contact with parents and updated regarding child's progress and attendance
  • Answered and responded to student and parent inquiries regarding academics, field trips, after school activities and school events
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security
  • Delivered expert clerical support by efficiently handling wide range of routine and special requirements
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members
  • Handled client correspondence and tracked records to foster office efficiency
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted
  • Received and routed business correspondence to correct departments and staff members
  • Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff
  • Kept reception area clean and neat to give visitors positive first impression

Administrative Assistant/ Receptionist

Midsouth Construction
03.2015 - 08.2019
  • Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors
  • Provided logistical support for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance
  • Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions
  • Offered departmental administrative support
  • Created PowerPoint presentations for business development purposes
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers
  • Routed incoming calls and faxes and drafted detailed messages to expedite response
  • Coached new employees on administrative procedures, company policies and performance standards
  • Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments
  • Executed record filing system to improve document organization and management

Education

Real Estate

Champions School of Real Estate
Plano, TX
12.2023

High School Diploma -

Dallas Can Academy
Dallas, TX
2011

Skills

  • Microsoft Expertise
  • Attention to detail
  • Administrative Support
  • Customer and Client Relations
  • Clerical
  • Client Relations
  • Office equipment operations
  • Calendar scheduling
  • Professional telephone etiquette
  • Sorting and labeling
  • Data entry
  • Mail handling
  • Strategic planning
  • Marketing
  • Strong organizational skills
  • Excellent teamwork

Languages

Spanish
Native or Bilingual

Timeline

Real Estate Sales Agent

Keller Williams
05.2023 - Current

Front Desk Receptionist

Ink It Printing
02.2021 - 05.2023

Pharmaceutical Program Coordinator

Concentra
03.2020 - 12.2020

School Clerk / DallasISD

L.L. Hotchkiss Elementary
07.2019 - 03.2020

Administrative Assistant/ Receptionist

Midsouth Construction
03.2015 - 08.2019

Real Estate

Champions School of Real Estate

High School Diploma -

Dallas Can Academy

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Sayra Figueroa