Summary
Overview
Work History
Education
Skills
Certification
Education and Training
Languages
Languages
Affiliations
References
Timeline
Generic

SAYRA GUIMARAES

Edgartown,MA

Summary

Dynamic office management professional with extensive experience at B and B Home Improvements, specializing in bilingual medical interpretation. Proven ability to implement strategic planning initiatives that enhance organizational efficiency and ensure high standards of client care. Recognized for improving team productivity and data accuracy, while fostering a culture of continuous learning and improvement.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Office Manager

B and B Home Improvements
Vineyard Haven, MA
05.2023 - Current
  • Coded and entered daily invoices with in-house accounting software.
  • Reviewed files and records to obtain information and respond to requests.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Managed office budget to handle inventory, postage and vendor services.
  • Automated office operations for managing client correspondence, payment schedules and data communications.
  • Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Managed office inventory and placed new supply orders.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Administered payroll and maintained proper documentation of employee personnel.
  • Managed, scheduled and coordinated office functions and activities for employees.
  • Interpreted and communicated work procedures and company policies to staff.
  • Organized and maintained documents, files and records.
  • Planned and controlled budgets for contracts, equipment and supplies.
  • Managed busy calendar for executive team, planning and preparing meetings and communications.
  • Worked with management team to improve workflows and eliminate unnecessary tasks.
  • Established work procedures or schedules to organize daily work of administrative staff.
  • Monitored office supplies to replenish needed inventory before depletion.
  • Managed paper or electronic filing systems by recording information, updating paperwork and maintaining documents.

Medical Interpreter

CAP - Certified
Edgartown, MA
05.2021 - Current
  • Issues
  • Participated in team-building activities to enhance working relationships
  • Demonstrated respect, friendliness, and willingness to help wherever needed
  • Improved operations through consistent hard work and dedication
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
  • Offered friendly and efficient service to customers, handled challenging situations with ease
  • Performed duties in accordance with applicable standards, policies, and regulatory guidelines to promote safe working environment
  • Followed ethical codes to protect confidentiality of patient medical information
  • Streamlined patient and provider interaction by providing channel of effective communication
  • Converted written materials from one language to another such as books, publications, or web pages
  • Created new text in target language to reproduce content and style of original text
  • Translated procedural information to facilitate understanding between doctors and patients
  • Collaborated with professional colleagues in development and implementation of family language service initiatives
  • Translated documents about treatment directions and helped non-English speaking patients fill out medical forms
  • Served as medical interpreter for patients and staff clinical encounters by delivering accurate, skilled interpretations to facilitate effective communications
  • Explained hospital policies and procedures to provide assistance to patients with limited English proficiency
  • Interpreted services to families during process of scheduling initial visit and coordination of ongoing treatment
  • Interpreted conversations simultaneously to help both parties conduct business, handle medical needs, or manage personal concerns
  • Maintained message content, tone, and emotion as closely as possible
  • Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another
  • Attended meetings to provide accurate consecutive translations of conversations between members
  • Attended training programs to improve professional knowledge and interpretation skills
  • Stayed current on new expressions and cultural changes impacting language translation.

Program Facilitator

Ace Mv
Vineyard Haven, Massachusetts
01.2023 - 05.2024
  • Provided feedback on progress to professors and students.
  • Adapted teaching methods based on individual participant needs or abilities.
  • Collaborated with other staff members to ensure successful program delivery.
  • Assisted in the development of marketing materials for the program's recruitment efforts.
  • Facilitate the communication between students and program staff.
  • Assist students with Portuguese translation or any other needs.
  • Monitored student progress and assisted students and teachers with resolving problems.

Storage Specialist

Carroll's MVRT
Vineyard Haven, MA
01.2021 - 05.2023
  • Prepared functional and technical documentation data for warehouses
  • Developed and modified programs to meet customer requirements
  • Validated warehouse data structure and accuracy
  • Documented data warehouse architecture to guarantee capacity met current and forecasted needs
  • Coordinated troubleshooting support for warehouse personnel
  • Mapped data between source systems and warehouses
  • Collaborated with multi-functional roles to communicate and align development efforts
  • Bookkeeping
  • Teamwork and
  • Collaboration
  • Enthusiastic
  • Customer service

Freight Dispatcher

Carroll's MVRT
Vineyard Haven, MA
05.2018 - 01.2020
  • Coordinated pickups and deliveries across Massachusetts
  • Handled customer escalations from drivers to solve issues and restore customer satisfaction
  • Communicated with customers daily about freight movements and delivery timetables
  • Monitored dispatched calls and took action to resolve and correct potential problems
  • Received new orders, prepared documentation, and assigned personnel
  • Collaborated with department or management to achieve result.

Grocer - Supermarket Cashier

Vineyard
Vineyard Haven, MA
01.2018 - 04.2018
  • Stayed current on available products, store promotions and customer service policies to better serve shoppers
  • Checked for outdated and overripe grocery items and removed from inventory
  • Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule
  • Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases
  • Removed trash, swept, and mopped floors for professional appearance
  • Assisted customers by finding items quickly to boost store satisfaction rates
  • Recommended products to customers to drive sales
  • Set up new sales displays each week
  • Operated cash register to record transactions accurately and efficiently
  • Conducted inventory counts by adding each item in stock and documenting in computer system.

Education

Bachelor of Arts - Industrial And Organizational Psychology

Southern New Hampshire University
Hooksett, NH
12-2025

Associate of Arts - Psychology

Cape Cod Community College
West Barnstable, MA
12-2024

High School Diploma -

Martha's Vineyard Regional High School Oak Bluffs
MA
06.2018

Skills

  • Medical terminology
  • Medical support
  • Video remote services
  • Dependable and
  • Responsible
  • Precision in Task Execution
  • Professional Writing Skills
  • Proficient in Multitasking
  • Analytical Problem-Solving
  • PROFESSIONAL SUMMARY
  • Bilingual medical interpreter, fluent in English and Portuguese
  • Compassionate Caregiver
  • Four years of experience interpreting and translating services to benefit clients, as well as medical or school personnel
  • Comprehensive expertise in medical terminology, clinical practices, and healthcare systems
  • Organized and dependable candidate, successful at managing multiple priorities with a positive attitude
  • Self-motivated storage specialist with two years of experience in warehouse data management, with multi-functional roles to identify and leverage areas for improvement in data systems, bringing a comprehensive understanding of warehouse operations and documentation needs
  • Enthusiastic Freight Dispatcher eager to contribute to team success through hard work, attention to detail, and excellent organizational skills
  • Effective Organizational Knowledge
  • Motivated to learn, grow, and excel in any company
  • Detail-Oriented Organization
  • The candidate is successful at managing multiple priorities with a positive attitude
  • Willingness to take on added responsibilities to meet team goals
  • Strategic Planning
  • Office Administration
  • Scheduling
  • Data entry
  • Expense reporting
  • Financial accounting
  • Staff hiring
  • Office management
  • Bookkeeping
  • Billing
  • Organized Mail Distribution
  • Customer Relations
  • Payroll and budgeting

Certification

Certified - Medical Interpreter, Certified (Accounting and Bookkeeping), Certified - CPR, Certified (QuickBooks Online and Desktop),

Education and Training

true,other

Languages

  • Fluent in Portuguese
  • 5
  • 5

Languages

English
Full Professional
Portuguese
Native/ Bilingual
Spanish
Elementary

Affiliations

  • Regularly engage in fitness activities such as weight training, skiing, and hiking, to promote physical and mental well-being.
  • Studying Spanish and French to enhance multilingual communication skills.
  • Participate in workshops and courses focused on leadership, psychology, and ethical decision-making in healthcare, and business environments.
  • Volunteer in support networks, and mentor peers to foster teamwork and collaboration in professional and personal environments.

References

References available upon request.

Timeline

Office Manager

B and B Home Improvements
05.2023 - Current

Program Facilitator

Ace Mv
01.2023 - 05.2024

Medical Interpreter

CAP - Certified
05.2021 - Current

Storage Specialist

Carroll's MVRT
01.2021 - 05.2023

Freight Dispatcher

Carroll's MVRT
05.2018 - 01.2020

Grocer - Supermarket Cashier

Vineyard
01.2018 - 04.2018

Bachelor of Arts - Industrial And Organizational Psychology

Southern New Hampshire University

Associate of Arts - Psychology

Cape Cod Community College

High School Diploma -

Martha's Vineyard Regional High School Oak Bluffs

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SAYRA GUIMARAES