Sayra Meza
Santa Rosa,CA
Summary
Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals. Bringing extensive financial knowledge to our members, offers professional attitude and always ready for a challenge.
Overview
4
4
years of professional experience
Work History
Member Experience Floater
Redwood Credit Union
09.2023 - Current
- Addressed escalated concerns with professionalism and tact, restoring trust in our organization''s commitment to member satisfaction.
- Maintained up-to-date knowledge of product and service changes.
- Assisted members in navigating online platforms, resulting in a smoother user experience.
- Provided great service by understanding member needs and recommending appropriate products or services.
- Educated members on the benefits of various programs and services, increasing engagement levels and retention rates.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Parts Coordinator
G and C auto body
10.2021 - 10.2023
- Receive car parts and make sure they come in correctly
- Detail cars and have them looking nice for guest
- Return any parts that will not be needing
Deli clerk
Safeway
07.2020 - 06.2021
- Trained and learned to slice and weigh deli meats and cheeses
- Routinely cleaned and maintained kitchen equipment and appliances
- Resolved customer concerns in a positive and constructive manner
Education
Social working
Santa Rosa JC
SantaRosa, CA07.2026
Skills
- Great communication skills
- Ability to work individually and as part of a team
- Attention to detail
- Ability to concentrate for long periods of time
- Strong interpersonal skills
- Customer Support
- Issue Resolution
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
Volunteer Experience
Staff at food bank, Las madres collect, Petaluma, CA, 03/19, 02/21, Sort and stock food donations, Pick up food donations from people and deliver it to the food bank, Hand out food to the people in the community
Languages
Spanish
Native or Bilingual
Timeline
Member Experience Floater
Redwood Credit Union
09.2023 - Current
Parts Coordinator
G and C auto body
10.2021 - 10.2023
Deli clerk
Safeway
07.2020 - 06.2021
Social working
Santa Rosa JC
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