Sayreia Lisenby
Haslet,TX
Summary
Accomplished professional with a proven track record at the University of Alabama at Birmingham, adept in User Access Control Management and delivering exceptional customer service. Spearheaded a cost savings program, reducing expenditures significantly, while enhancing security protocols and user access systems. Skilled in strategic planning and risk management, consistently prioritizing data privacy and compliance. Managed contracts for more than 5 years while in the military.
Overview
6
6
years of professional experience
1
1
Certification
Work History
User Access
University of Alabama at Birmingham
09.2024 - Current
- Corrected connectivity faults to restore user access to local networks, cloud-based storage and public web.
- Upheld critical security standards when managing user access actions such as setting up and removing accounts.
- Helped customers complete online banking services and assisted with user access problems such as forgotten passwords.
- Set up and controlled user access levels across databases to project important data.
- uploaded and published standard operating procedures (SOP's) using stakeholder, customer and employee input and feedback resulting in clearer and more useful instructions for users.
- Accessed library catalog t review ownership and circulation status.
- Implemented cost savings program reducing expenditures percentages.
- Provided exceptional customer service to diverse clientele even in high stress environments.
- Upheld critical security standards when managing user access actions such as setting up and removing accounts.
- Conducted regular audits of user access privileges, ensuring that only authorized personnel had access to sensitive systems and information.
- Ensured compliance with company policies and regulatory requirements regarding data privacy through rigorous management of user access controls and permissions settings.
- Supported incident response teams during breach investigations by providing critical information on user access history and potential vulnerabilities within the organization''s access management infrastructure.
Family Care Specialist
Home Maker
01.2023 - 07.2024
- Considered needs and behaviors of specific patients based on age and health history in individualized care.
- Provided consultations therapeutic regimens to nursing staff and other personnel delivering patient care in hospital settings.
- Evaluated treatment and health care plans, modifying per clinical standards and practice protocols as necessary.
- Participated in protocol development and monitoring of patient outcomes per established practice protocols for quality and performance improvement.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Recorded details regarding therapies to keep patient charts updated.
IT Networking and Security Program
New Horizons Of Southwest Florida
08.2022 - 01.2023
- Essential IT skills and knowledge for entry level IT professionals.
- Fundamentals of design, configuration, and troubleshooting wired and wireless networks.
- Fundamentals and best practices in IT operational and network security.
- Network fundamentals, network management, network access, IP connectivity, IP services.
- Knowledge of industry best practices to manage and harden the network, harden services, and ensure business continuity.
Remote Logistics (CO-Owner)
Dream Builders' Logistics, LLC
10.2018 - 07.2022
- Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
- Improved customer satisfaction ratings by consistently delivering high-quality products and services.
- Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
- Optimized inventory management systems for streamlined ordering processes and reduced waste levels.
Education
Master Certificate - Commerical Contract Management
Villanova University
Villanova, PA10-2013
Master Certificate - Government Contract Management
Villanova University
Villanova, PA10-2013
Skills
- User Access Administration
- User Access Control Management
- Staff Training
- Procurement Program Management
- Documentation Review
- Operating Practices
- Strategic Planning
- Security Analysis
- Complaint Resolution
- Information Security
- Data Entry
- Prioritization
- Vulnerability Assessment
- Risk Management and Monitoring
Certification
- CompTIA Certification A+
- Certified Supply Chain Professional (CSCP)
Timeline
User Access
University of Alabama at Birmingham
09.2024 - Current
Family Care Specialist
Home Maker
01.2023 - 07.2024
IT Networking and Security Program
New Horizons Of Southwest Florida
08.2022 - 01.2023
Remote Logistics (CO-Owner)
Dream Builders' Logistics, LLC
10.2018 - 07.2022
- CompTIA Certification A+
- Certified Supply Chain Professional (CSCP)
Master Certificate - Commerical Contract Management
Villanova University
Master Certificate - Government Contract Management
Villanova University
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