Saysha Mesa
The Bronx,New York
Summary
Motivated College Graduate with Waitress experience serving customers in busy, fine dining restaurants. Collaborative, thoughtful team leader offering clear, comprehensive and supportive supervision. Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.
Overview
5
5
years of professional experience
Work History
Hostess
Lure Fishbar
Manhattan, NY
09.2021 - 03.2022
- Seating and greeting arriving guests with menus
- Managed over 250 reservations per day in person
- Managed over 40 calls taking reservations
- Serving customers
- Taking orders through Caviar, Uber eats, and Grub-hub
- Answering phone calls and providing guest with accurate answers
- Handling coat check
Bottle Girl
Sapphire 39
New York, NY
07.2021 - 08.2021
- Organized and efficient server
- Thrives in fast-paced environment
- Committed team player
- Courteous, professional demeanor
- High energy
Sales Associate/ Artist/ Photographer
LAAMS
Manhattan, NY
06.2020 - 06.2021
- Selling product
- Providing customers updates on gallery events
- Organizing and creating events
- Inventory
- Creating merch
- Photographing Content for Social Media
Call Center/ Receptionist
Urban Upbound
Queens, NY
02.2021 - 04.2021
- Informing clients about the new tax preparation website
- Handling appointments
- Rescheduling appointments
- Organizing appointments on Google calendar
Hostess
Cafe Fiorellos
Midtown, NY
01.2020 - 02.2020
- Seating and greeting guest with menus
- Managing over 200 reservations in person
- Managing reservation through calls
- Ran barista station
Sales Floor Associate Cashier
Aldos
Midtown , NY
06.2017 - 09.2019
- Stocking Inventory
- Customer Service
- Product Knowledge
Education
Bachelor's Degree - Human Services
John Jay College of Criminal Justice of The City University of New York
New York, NY05.2021
Associates Degree - Criminal Justice
Borough of Manhattan Community College of The City University of New York
New York, NY05.2018
Skills
- Proficient in Microsoft Office, Photoshop Adobe, Lightroom
- Professional Etiquette
- Team Collaboration
- Social Media Management
- Marketing
- Providing Beverage Suggestions
- Responsible Service of Alcohol Standards
- Maintaining Tidy & Sanitary Bar Area
Timeline
Hostess
Lure Fishbar
09.2021 - 03.2022
Bottle Girl
Sapphire 39
07.2021 - 08.2021
Call Center/ Receptionist
Urban Upbound
02.2021 - 04.2021
Sales Associate/ Artist/ Photographer
LAAMS
06.2020 - 06.2021
Hostess
Cafe Fiorellos
01.2020 - 02.2020
Sales Floor Associate Cashier
Aldos
06.2017 - 09.2019
Bachelor's Degree - Human Services
John Jay College of Criminal Justice of The City University of New York
Associates Degree - Criminal Justice
Borough of Manhattan Community College of The City University of New York
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