Sayuj Naikwadi
Leesburg,VA
Summary
Versatile and results-driven professional with a proven track record at UPS, excelling in customer focus and quality assurance controls. Expert in payment processing and adept at elevating customer experiences through meticulous request management and technical support. Demonstrates exceptional clerical support abilities, ensuring efficiency and accuracy in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Customer Service Assistant
UPS
Virginia
09.2023 - Current
- Provided exceptional customer service by addressing inquiries, resolving complaints, and assisting with various shipping needs in a fast-paced environment
- Proficiently managed order entry and tracking systems, accurately inputting customer information, processing shipments, and generating shipping labels
Program Participant
CAST LCPS
Virginia
09.2021 - 05.2022
- Maintained cleanliness and organization of store facilities at Walgreens, DSW, and Glory Days by promptly cleaning tables, shelves, and workstations to create a welcoming environment for customers
- Ensured optimal product presentation and availability by promptly restocking shelves, arranging merchandise according to display guidelines, and monitoring inventory levels to meet customer demand
Fitness Attendant
Lansdowne Resort
Leesburg
05.2021 - 09.2021
- Provided personalized assistance to gym members and guests by addressing their fitness needs, offering guidance on equipment usage, and answering questions about exercise routines and wellness programs
- Ensured the proper functioning and cleanliness of fitness equipment, including cardio machines, weightlifting equipment, and exercise accessories, through regular inspections and maintenance routines
Cashier
Riverside café
Lees Burg
02.2017 - 05.2021
- Effectively managed customer orders at the register, accurately recording selections, inputting orders into the POS system, and ensuring prompt and accurate processing for a seamless transaction experience
- Demonstrated proficiency in handling cash transactions, including receiving payments, providing accurate change, and balancing cash drawers to maintain financial accuracy and security
Education
Mason LIFE Program -
George Mason University
Fairfax, VA01.2023
High School -
John Champe High School
Aldie, VA01.2022
High School -
Riverside High School
Leesburg, VA01.2021
Skills
- Payment processing
- Customer consultation
- Customer focus
- Request management
- Clerical support
- Quality assurance controls
- Technical support
- Staff education and training
Timeline
Customer Service Assistant
UPS
09.2023 - Current
Program Participant
CAST LCPS
09.2021 - 05.2022
Fitness Attendant
Lansdowne Resort
05.2021 - 09.2021
Cashier
Riverside café
02.2017 - 05.2021
Mason LIFE Program -
George Mason University
High School -
John Champe High School
High School -
Riverside High School
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