Sayuri Ogiwara
San Leandro,CA
Summary
Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Interim Lead Human Services Specialist
La Clinica De La Raza
Oakland, CA
02.2021 - Current
- Provide day-to-day support to specialist and patients.
- Contribute to welcoming clinical space and healthy work environment through proactive relationship building, direct communication, and practicing sound judgment
- Communicate and work effectively with all members of care team to best serve patients
- Participate fully in huddles, staff meetings, team building activities.
- Retrieve and enter data into medical records system
- Assist patients in completing forms.
- Operate standard office equipment including computer, calculator, fax and copy machines.
- Screen and monitor requests, completing or routing as assigned.
- Perform record keeping duties as required and ran chart checks on critical patients to ensure quality care.
- Contribute to welcoming clinical space and healthy work environment through proactive relationship building, direct communication, and practicing sound judgment
- Adherence to La Clinica’s ethical and professional standards, including policies and procedures
- Complete required trainings and policy acknowledgements in timeframes granted
Human Service Specialist
La Clinica De La Raza
Oakland, CA
04.2017 - 02.2021
- Interviewed applicants for services and supported application completion as necessary.
- Met with clients to conduct assessments of current situations and establish what needs to address.
- Kept and established comprehensive case files to support proper documentation and record retention.
- Adhered to strict client confidentiality laws and site-specific procedures to uphold privacy and provide best experience possible.
- Assessed barriers, strengths and needs of each family and worked quickly to remediate.
- Processed applications and followed strict procedures to keep sensitive data confidential.
Director Assistant
Assumption School
10.2004 - 01.2017
- Monitored student behavior and enforced discipline policies.
- Oversaw schedule management and protocols for orientation, registration and related activities.
- Worked closely with manager to provide effective assistance for specific aspects of operation.
- Partnered with educators to instruct and mentor students with developmental and physical disabilities.
- Built productive relationships with parents of students facing difficult situations at school or at home.
- Helped students develop important learning skills and good study habits useful in school.
- Monitored and evaluated educational programs to maintain high-quality performance objectives and standards.
CEO Assistant
Fox Marble and Granite
San Francisco, United States, United States
01.2008 - 01.2009
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
- Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
- Transcribed minutes of meetings and executed meetings and events for company to support sales, business development and senior management teams.
- Organized and coordinated conferences and monthly meetings.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Volunteered to help with special projects of varying degrees of complexity.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
Office Manager
VAP Onyx International, Inc
Hayward, United States, United States
01.1992 - 01.2003
- Evaluated employee records and productivity to complete employee evaluations.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
- Arranged corporate and office conferences for company employees and guests.
- Prepared meeting materials and took clear notes to distribute to stakeholders.
- Oversaw quality control and productivity rates to increase revenue and production times.
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
Secretary Manager
R&O Truck Repair
Oakland, CA
01.1985 - 01.1992
- Completed bi-weekly payroll for employees.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
Education
GED -
Merritt College And Laney College
OaklandSkills
- Proficiency in Microsoft word, Powerpoint, and Excel
- Employment Recordkeeping
- Procedure Compliance
- Documentation and Recordkeeping
Certification
- Certified Counselor, Covered CA - 2018-Present
Languages
English
Full Professional
Spanish
Native or Bilingual
Portuguese
Professional Working
Japanese
Limited Working
Timeline
Interim Lead Human Services Specialist
La Clinica De La Raza
02.2021 - Current
Human Service Specialist
La Clinica De La Raza
04.2017 - 02.2021
CEO Assistant
Fox Marble and Granite
01.2008 - 01.2009
Director Assistant
Assumption School
10.2004 - 01.2017
Office Manager
VAP Onyx International, Inc
01.1992 - 01.2003
Secretary Manager
R&O Truck Repair
01.1985 - 01.1992
GED -
Merritt College And Laney College
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