Sayy Hsehlae
Aurora,CO
Summary
I am a passionate and detail-oriented cashier looking to transition into the entertainment industry as a front desk receptionist. I have strong skills in managing administrative tasks such as handling phone calls, welcoming visitors and residents, and assisting with filing and data entry. My communication skills, both verbal and written, are excellent. I am committed to creating an inclusive environment for everyone, irrespective of their background.
Overview
1
1
Certification
Work History
Cashier Team Lead
Thai Mile High
- Resolve customer complaints, guide them, and provide relevant information.
- Handle cash, credit, or check transactions with customers.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Personal Caregiver
Home Everest
- Utilized strong problem-solving skills to address unforeseen issues or complications in the caregiving process effectively.
- Developed positive relationships with clients by demonstrating empathy, patience, flexibility, which led to increased trust between caregiver and client.
- Ensured client safety by closely monitoring their health conditions and promptly addressing any concerns or emergencies.
- Documented vitals, behaviors, and medications in client medical records.
Front Desk
Mango House
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Checked patient insurance, demographic, and health history to keep information current.
- Handled financial transactions related to copayments or self-pay fees while adhering to company policies regarding payment collection.
- Coordinated appointment reminders for patients via phone calls or email notifications, reducing no-show rates.
Teacher Assistant
Vega Collegiate Academy
- Supported student learning objectives through personalized and small group assistance.
- Promoted a positive learning environment by effectively managing classroom behavior and addressing individual needs.
- Supported teacher in monitoring students during lunch periods, recess, and other non-instructional times to maintain safety and orderliness.
- Copied, organized and distributed classroom assignments or other paperwork.
Education
Associate of Arts - Business Concentration
Community College of Aurora
Aurora, CO05.2023
High School Diploma -
Overland High School
Aurora, CO05.2020
Skills
- Multitasking
- Customer service excellence
- Attention to detail
- Positive attitude
- Bilingual in Karenni
Certification
General Business
Timeline
Cashier Team Lead
Thai Mile High
Personal Caregiver
Home Everest
Front Desk
Mango House
Teacher Assistant
Vega Collegiate Academy
Associate of Arts - Business Concentration
Community College of Aurora
High School Diploma -
Overland High School
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