Accomplished Program Coordinator offering experience implementing new and innovative programs aimed at meeting the needs of the consumer. Highly skilled at building lasting relationships with customers and business executives.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Dual Enrollment Program Coordinator
Central Piedmont Community College
02.2022 - Current
Developed program marketing and outreach strategies to increase awareness and attract new participants.
Supported admissions process through application review and student registration.
Planned and coordinated educational events and activities such as virtual and in-person Information Sessions.
Consulted with students to advise on topic selection, appropriateness and academic value.
Conferred and resolved education-related issues and problems with students, parents and school officials.
Conducted academic advisement services for students on reoccurring basis to maintain educational progression.
Represented educational program at meetings and conferences to serve as subject matter liaison for array of services and activities assigned.
Liaised between internal creative teams and agencies for branding ideas, graphic designs and promotional materials.
Developed campaigns and specific marketing strategies for the Dual Enrollment Program.
K-6 Classroom Teacher
Charlotte Mecklenburg Schools
08.2019 - 10.2021
Worked one-on-one with students to determine strengths, weaknesses, and learning patterns.
Created supportive and inclusive learning environments, fostering positive classroom atmospheres supporting student growth and learning.
Collaborated with administrators on classroom policies, management strategies, and discipline.
Helped students develop self-esteem and life skills by fostering healthy conflict-resolution, critical thinking, and communication.
Built positive relationships with parents to involve families in educational process.
Communicated student progress, academic difficulties, or behavioral concerns to parents, guardians and administration using tact and professionalism to improve student academic performance.
Incorporated technology into lesson planning to create engaging, multi-dimensional lessons.
Scheduled and directed field trips and hands-on activities to foster student learning and creativity.
Teacher's Assistant
Charlotte Mecklenburg Schools
02.2017 - 06.2019
Facilitated activities in small groups to reinforce concepts taught by class teacher.
Recorded and obtained data to create differentiated activities for children to give them a more inclusive learning experience.
Created and maintained event expenditures, budgets and timelines.
Brainstormed and implemented creative event concepts and themes.
Cashier Team Lead
Old Navy
10.2011 - 10.2018
Increased customer loyalty and retention.
Supervised cashiers to boost customer service levels, check accurate balance for transactions and promote smooth operations.
Educated employees on register use, merchandising, and customer service.
Controlled merchandise zoning and monitored compliance with merchandising guidelines.
Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Maintained and updated security protocols for front desk operations.
Education
Bachelor of Science - Fashion Merchandising &Marketing, Advertising
Johnson And Wales University
Charlotte, NC
02.2015
Skills
KPIs Identification
Social Media Content Creation
Public Presentations
Process Improvement
Designing with Canva
Adobe Suites
Customer Service
Academic Advising
Outreach and Recruitment
Database input
Creative Solutions
Certification
K- 6 NC Professional Educators License
Timeline
Dual Enrollment Program Coordinator
Central Piedmont Community College
02.2022 - Current
K-6 Classroom Teacher
Charlotte Mecklenburg Schools
08.2019 - 10.2021
Teacher's Assistant
Charlotte Mecklenburg Schools
02.2017 - 06.2019
Cashier Team Lead
Old Navy
10.2011 - 10.2018
Bachelor of Science - Fashion Merchandising &Marketing, Advertising
Johnson And Wales University
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