Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Managed all operations of our restaurant including customer service and relations, staffing, scheduling, menu development, vendor relations and price negotiation, data entry, some book-keeping, and team building.
Successful self start-up pool maintanance company. I started SPF with no previous experience. I grew my business from 1 pool to 100 through word of mouth, knocking doors and social media. I owned/operated all aspects of my business. (Customer aquisition, Customer service, customer relationships, inventory, purchasing, bookkeeping, data-entry, pool-balacing and maintenance).
Was responsible for general daily front and back of house management Including staffing, scheduling for 130+ team members, Monthly,quarterly and year-end Inventory: beer, wine & Liquor, food, small wares, dry goods. Daily reconciliations and logs.