Summary
Overview
Work History
Education
Skills
Accomplishments
Work Preference
Certification
Timeline
Generic
Shelender Browder

Shelender Browder

Cleaning Commercial Properties
Calera,AL

Summary

Adept at deep cleaning and organization, I significantly enhanced client satisfaction at Jerry Damson Honda/Phenomenal Cleaning through meticulous attention to detail and exceptional customer service. Leveraging skills in chemical handling and effective communication, I boosted referrals by 30%, showcasing my initiative and ability to exceed cleanliness standards.

Overview

16
16
years of professional experience

Work History

Finishing/cuttet,trimmer/machine Operator

Specification Rubber Products
Alabaster, AL
07.2019 - Current
  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols
  • Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers
  • Provided on-the-job training to newly hired workers and team members
  • Maintained knowledge of industry policies and procedures to set up and operate equipment safely
  • Reduced equipment downtime by troubleshooting issues and performing timely repairs
  • Increased overall product quality through meticulous attention to detail during operation processes
  • Upheld quality standards through regular inspections of completed products, addressing any inconsistencies immediately
  • Accurately documented all operational data, ensuring up-to-date records for review and analysis
  • Conducted preventative maintenance on equipment to reduce repair costs
  • Maintained clean and organized work area, setting standard for workplace tidiness and efficiency
  • Reduced waste and increased recycling, contributing to more sustainable production practices
  • Participated in quality assurance meetings, offering insights that led to improvements in product consistency
  • Assisted in development of predictive maintenance schedule, reducing unexpected machinery failures
  • Conducted comprehensive training for new operators, enhancing team skills and performance
  • Conducted routine maintenance checks to prevent unexpected machinery downtime, ensuring continuous production flow
  • Made sure that products were produced on time and are of good quality
  • Inspected products and machines to maintain quality and efficiency
  • Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.

Housekeeper

Susan Damson Park
Huntsville , AL
01.2009 - 07.2018
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.

Residential House Cleaner

Jerry Damson Honda/Phenomenal Cleaning
Huntsville, AL
05.2009 - 07.2018
  • Received positive feedback from clients on punctuality, professionalism, and attention to detail in each cleaning job completed
  • Developed strong relationships with clients through open communication channels regarding their preferences concerning cleanliness standards
  • Enhanced the appearance of homes by performing deep-cleaning tasks such as shampooing carpets and washing windows
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable
  • Maintained a consistent schedule for regular clients, ensuring a clean and comfortable living environment
  • Ensured timely completion of all assignments, managing multiple clients within a tight schedule
  • Accommodated special requests from clients, tailoring cleaning services to their specific needs
  • Provided specialized care for delicate items such as antiques, artwork, and electronics during cleaning sessions
  • Performed laundry tasks including washing, drying, folding, ironing clothes following specific client instructions on clothing care maintenance
  • Increased referrals through exceptional customer service and consistent communication with clients
  • Disposed of trash and recyclables each day to avoid waste buildup
  • Complied with safety guidelines while using various cleaning chemicals and tools efficiently minimizing risk exposure both towards self and property inhabitants
  • Organized living spaces to create a functional yet aesthetically pleasing environment for clients
  • Improved client satisfaction by providing thorough and detail-oriented cleaning services
  • Assisted homeowners with decluttering projects by sorting items into categories based on need or value
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors
  • Served as an effective liaison between homeowner and other service providers like gardeners or repair technicians coordinating schedules to optimize overall home maintenance
  • Utilized eco-friendly cleaning products to promote a safe and healthy home environment for clients
  • Offered additional services like pet care or plant watering when needed ensuring comprehensive care of the household beyond basic domestic cleaner duties
  • Continuously researched and implemented new techniques, tools, and products in the cleaning industry to stay up-to-date with best practices for optimal client satisfaction
  • Streamlined cleaning processes with efficient use of supplies and equipment, reducing overall costs
  • Proactively identified potential maintenance issues during cleaning sessions and informed homeowners to prevent further damage
  • Kept building entryway glass clean and polished for professional presentation
  • Dusted picture frames and wall hangings with cloth
  • Adhered to professional house cleaning checklist
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items
  • Operated electronic backpack vacuums and floor sweepers
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting
  • Engaged with guests on room requirements and amenities to promote overall satisfaction
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition
  • Washed and put away kitchen dishes, utensils and glassware
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs
  • Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs
  • Scrubbed floors with special cleaners and equipment to achieve deep clean
  • Changed bed linens and collected soiled linens for cleaning
  • Completed special housekeeping actions such as turning mattresses on set schedule
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings
  • Sorted, laundered and put away various laundry items
  • Polished fixtures to achieve professional shine and appearance
  • Restocked cleaning storage cabinets, carts and baskets for easy use
  • Handled requests for extra linens, toiletries and other supplies
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Proven ability to learn quickly and adapt to new situations.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Worked effectively in fast-paced environments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Education

Marketing/trade

Thompson High School
1993

Skills

  • Self-Motivation and Initiative
  • Dusting and polishing surfaces
  • Organization and decluttering
  • Bed making and linen care
  • Professional Appearance
  • Kitchen cleaning expertise
  • Deep cleaning expertise
  • Pet mess cleanup
  • Basic repair skills
  • Odor control methods
  • Cleaning and organizing abilities
  • Sorting and washing laundry
  • Excellent oral and written communication
  • Chemical Handling
  • Window Cleaning
  • Cleaning techniques
  • Folding clean laundry
  • Customer Service
  • Infection Control
  • Customer service-focused
  • Exceptional communicator
  • Customer-Oriented
  • Hospitality background
  • Cleaning bathrooms
  • Vacuuming and sweeping
  • Restroom detailing
  • Mopping and sweeping
  • Resident support
  • Ceiling fan cleaning
  • Dusting furniture
  • Window Washing
  • Hazardous chemical training
  • Vacuuming
  • Quality Assurance
  • Ordering cleaning supplies
  • Waste disposal
  • Manufacturing Procedures
  • Machine Operation
  • Troubleshooting
  • Problem-Solving
  • Attention to Detail

Accomplishments

  • Chemicals were safe and non toxic met standard code

Work Preference

Work Type

Full TimePart TimeContract Work

Certification

  • Child Development Associate (CDA) Certificate

Timeline

Finishing/cuttet,trimmer/machine Operator

Specification Rubber Products
07.2019 - Current

Residential House Cleaner

Jerry Damson Honda/Phenomenal Cleaning
05.2009 - 07.2018

Housekeeper

Susan Damson Park
01.2009 - 07.2018

Marketing/trade

Thompson High School

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Shelender BrowderCleaning Commercial Properties