SEKOU BYRD

• Communicated with store employees to maintain conditions and appearance of retail area.
• Stayed current on product specs and prices and accurately updated display product literature.
• Answered questions and assisted customers with item selection and location.
• Built and maintained strong relationships with wholesalers.
• Fostered client base by offering superior quality and low prices.
• Reconciled inventory and client orders regularly to monitor product availability.
• Responded to customer and client issues promptly to build strong professional relationships.

• Managed inventory control, cash control and business development for Cannabis brands, including dried flower, capsules, edibles, topicals and extracts
• Managed employees successfully in fast-paced environment through proactive communication and positive feedback
• Maximized sales and minimized shrinkage through excellent customer service and adherence to above industry standard practices
• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation
• Achieved sales goals and service targets by cultivating and securing new customer relationships
• Organized promotional events and interacted with community to increase sales volume
• Coordinated staff sales meetings to discuss developmental strategy, best practices and process improvements
• Maintained up-to-date knowledge of competitor products and pricing
• Engaged in product training, demonstrations, consumer awareness, branding and acquisition initiatives to raise awareness and revenues
• Built deep relationships with store managers, business owners and distribution partner sales teams by employing industry expertise and knowledge, retail strategies and sales tactics
• Hired, trained, and managed new administrative, security, manufacturing, and sales representatives on strategies and processes for day-to-day operations
• Resolved problems, improved operations and provided exceptional service.

Founded and managed vertically integrated, plant-touching, Cannabis brands growing revenue 10% or more for 20 straight quarters
Oversaw acquisition of real estate and construction of cultivation, manufacturing, and storage facilities for clients
Facilitated acquisition of licenses for clients
Managed day-to-day business operations for cultivation, manufacturing, transportation, and storage facilities
Consulted with vendors and customers to assess needs and propose optimal solutions

Managed recruiting, interviewing, hiring, training, promotion, employee assessment, and firing of employees.
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new and preexisting Dispensary, Cultivation, organizations
Created and monitored promotional approaches to increase sales and profit levels
Reconciled daily sales, returns, and financial reports in QuickBooks and Excel
Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory
Conducted and optimized team hiring, training, and performance
Maintained up-to-date administrative records to monitor operational conditions.
Monitored market conditions to set accurate product pricing and take advantage of emerging trends
Assessed supplier quality to maintain tight cost controls and maximize business operational performance
Maximized efficiency through coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems

• Fostered relationships with over 3000 vendors
• Served up to 1000 customers daily
• Managed staff of over 100
• Reduced expenditures by effectively negotiating vendor and service contracts to drive savings
• Provided management for internal personnel, contractors, and vendors
• Cross-trained existing employees to maximize team agility and performance
• Maximized performance by monitoring daily activities and mentoring team members
• Evaluated employees' strengths and assigned tasks based upon experience and training
• Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge, and customer demands
• Developed and maintained relationships with customers and suppliers through account development
• Established and updated work schedules to account for changing staff levels and expected workloads
• Set, enforced, and optimized inter responsiveness to demands.

• Oversaw acquisition of real estate and construction of cultivation, manufacturing, and storage facilities, combined 250k sq ft
• Accomplished multiple tasks within established timeframes
• Reined in project costs while meeting key milestones
• Maximized performance by monitoring daily activities and mentoring team members.
• Drove team success through shared vision and recognition of quality performance
• Achieved project deadlines by coordinating with contractors to manage performance
• Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders

• Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
• Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
• Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
• Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
• Reviewed sales and gross profit reports to determine options for increasing market growth.
• Established and optimized schedules to keep coverage and service in line with forecasted demands.

• Sourced vendors, built relationships and negotiated prices.
• Purchased new products and oversaw inventory stocking and availability.
• Coordinated paperwork, updated spreadsheets and maintained permanent records.
• Implemented policies to reduce cost and eliminate waste.
• Trained staff on purchasing methodology and protocols