Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Lab Assistant
MercyOne
10.2020 - Current
This role operates within MercyOne Patient Service Centers and laboratory departments, focusing on blood specimen collection and processing
Responsibilities include creating patient encounters, ordering tests, performing phlebotomy, and accurately labeling specimens using two unique identifiers
The position requires excellent customer service skills to handle both internal and external requests, manage phone calls, and ensure proper specimen processing such as aliquoting and preparing slides
Adherence to established infection control, bloodborne pathogen, and chemical safety protocols is essential, as is meeting productivity standards and documenting out-of-range temperatures
Bobarista
Zenko Tea
10.2020 - 02.2024
Producing quality drinks while managing a high-volume store with composure and efficiency
Extensive beverage and tea knowledge
Provide world class customer service with a friendly attitude, balancing customer relations with fast and efficient service
Responsible for opening, closing, inventory, and payment transactions
Education
A.A.S - Cybersecurity
Des Moines Area Community College
Des Moines, IA
05-2026
HS Diploma - undefined
Herbert Hoover High School
Des Moines, IA
05.2023
Skills
Communication
Multitasking
Quality control guidelines
Inventory management
Data logging
Information protection
Microsoft office
Call handling
Certification
TestOut IT Fundamental Pro Certification - December 2024
Timeline
Lab Assistant
MercyOne
10.2020 - Current
Bobarista
Zenko Tea
10.2020 - 02.2024
HS Diploma - undefined
Herbert Hoover High School
A.A.S - Cybersecurity
Des Moines Area Community College
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