Stephanie Carballada
Regional Manager
Brooklyn,NY
Summary
Senior retail and operations leader with 8+ years of experience driving revenue growth, performance metrics, and operational excellence across multi-unit and multi-market environments. Proven track record owning P&L, forecasting revenue, optimizing labor, and leading high-performing teams across flagship locations, growth markets, and new store expansions. Experienced in strategic account and partner management, cross-functional collaboration, and executing revenue-driving initiatives including events, activations, and market launches. Known for data-driven decision making, customer-centric execution, and developing leaders in fast-paced, high-growth environments.
Overview
9
9
years of professional experience
Work History
Senior East Coast Regional Manager
Loveweld
04.2023 - Current
- Increased NYC market revenue from $1M to nearly $2M by expanding operations.
- Oversaw multi-market operations across NYC, DC, and New Orleans with 30+ team members.
- Managed full P&L accountability, including revenue forecasting and labor planning.
- Executed revenue-driving client events, generating up to $70K per partnership.
- Collaborated with executives on market strategy and expansion planning across East Coast.
- Developed training programs that enhanced team performance and operational efficiency.
Area Manager
Rowan
06.2022 - 04.2023
- Generated $7M annual revenue by leading three NYC studio managers.
- Exceeded sales targets while maintaining payroll efficiency below established levels.
- Established NYC market as training hub for onboarding Store Managers effectively.
- Opened Mall of America flagship while managing NYC locations concurrently.
- Partnered with store leadership to develop talent pipelines for regional growth.
- Monitored operational performance, ensuring compliance with company standards across locations.
Multi Unit Flagship Assistant General Manager
Zadig & Voltaire
04.2021 - 07.2022
- Maintained operational stability and sales performance during management transitions.
- Generated over $30K in incremental sales through top-tier client events.
- Enhanced customer satisfaction and drove sales growth with strategic operational initiatives.
- Improved team performance and service standards through effective training programs.
Supervisor
Zadig & Voltaire
08.2020 - 04.2021
- Designed and launched a clienteling training program that increased sales by 40% and was adopted company-wide as a best practice.
- Oversaw daily operations, ensuring adherence to brand standards and high-quality service.
Fashion Consultant
Frances Kahn
01.2020 - 08.2020
Co-Manager
Express
09.2019 - 01.2020
Bar Manager
Banditos Burrito Lounge
08.2018 - 09.2019
Assistant Store Manager
Vince
08.2016 - 08.2018
Education
Savannah College of Art And Design
Savannah, GASkills
- Strategic development
- Multi-unit retail oversight
- Account and portfolio strategy
- Sales strategy development
- Revenue growth management
- Leadership and training
- Event partnership management
- Profit and loss management
- Client relationship management
- Operational management
Timeline
Senior East Coast Regional Manager
Loveweld
04.2023 - Current
Area Manager
Rowan
06.2022 - 04.2023
Multi Unit Flagship Assistant General Manager
Zadig & Voltaire
04.2021 - 07.2022
Supervisor
Zadig & Voltaire
08.2020 - 04.2021
Fashion Consultant
Frances Kahn
01.2020 - 08.2020
Co-Manager
Express
09.2019 - 01.2020
Bar Manager
Banditos Burrito Lounge
08.2018 - 09.2019
Assistant Store Manager
Vince
08.2016 - 08.2018
Savannah College of Art And Design