Summary
Overview
Work History
Education
Skills
Timeline
Generic

SCARLET E. RHINEHART

Westerville,OH

Summary

People & Culture Generalist with extensive experience at IKEA, specializing in recruitment strategies and workplace relations. Demonstrated success in designing and implementing programs that enhance employee engagement and retention, resulting in improved satisfaction levels. Expertise in workforce development and strategic planning to align with organizational objectives. Proven ability in time management, cross-functional communication, and problem-solving, ensuring efficient operations and successful project outcomes.

Overview

23
23
years of professional experience

Work History

People & Culture Generalist

IKEA
Columbus, OH
02.2021 - Current
  • Facilitate and support with multiple trainings within the store that include New Hire Onboarding, Business Code of Conduct, IKEA Leadership Fundamentals, and Attendance.
  • Facilitate monthly People & Money Department meetings. Meetings include a review of staffing, succession planning, mandatory trainings, IShare survey results action plans, talent development, and performance management.
  • Facilitate 360 Degree debrief conversations with Managers and Leaders.
  • Responsible for supporting a co-worker relations plan that effectively manages all local interactions with co-workers and ensures that all areas in the legal entities work with the labor relations principles and uphold local policies, procedures, and laws – working in collaboration with Co-worker Relations Manager.
  • Ensures that internal investigations include an understanding of allegations, appropriate interviews, analysis and documentation, and recommendations for conclusion and course of action.
  • Demonstrate strong business partner skills while interfacing with all levels of staff and management on all aspects of HR including benefits, leave policies, enterprise contributions, compensation, salary planning, recruitment, training, and employee/labor relations.
  • Chairperson of DICE (Diversity, Inclusion, and Co-Worker Engagement) Forum and Organizer of People Planet Positive Council, duties consist of writing and facilitating meetings, and planning activities within the store to encourage a positive morale.
  • Being a role model for IKEA Culture & Values and by that secure legal, ethical, and moral perspective in people management and leadership situations.
  • Collaborate with Managers/Leaders to create recognition programs within the store to secure retention of Co-Workers.

Human Resources Business Partner

UPS/UPS Freight
Columbus, OH
05.2005 - 09.2020
  • Provided high volume and fast paced HR support to over 2000 union and management employees within 27 service centers.
  • Functioned as primary point of contact for leadership and employees on interpreting human resource policies, procedures, and practices.
  • Demonstrated strong business partner skills while interfacing with all levels of staff and management on all aspects of HR including benefits, leave policies, enterprise contributions, compensation, salary planning, recruitment, training, and employee/labor relations.
  • Conducted thorough HR investigations to identify root causes and proactively put in place measures to address issues and prevent future occurrences.
  • Established HR best practices to be utilized by other business units.
  • Collaborated with management and provided guidance on performance and talent management, workforce/succession planning and employee career development.
  • Developed and executed a comprehensive recruitment strategy focused on achieving staffing targets, reducing time to hire, and enhancing diversity.
  • Engaged employees and conducted exit interviews to gain a complete sense of satisfaction and areas in need of improvement.
  • Coached and guided business units regarding best practices and implementation of compliance procedures (e.g., reasonable accommodation, safety, etc.) to comply with federal, state, and local regulations with support focus on diversity.
  • Promoted highly effective relationships with service centers, business management, recruiting organizations, external customers, and peers to share accountability and provide valued support for achieving business goals.
  • Leveraged business relevant and workforce level insights and trends to identify opportunities to improve efficiency, effectiveness, productivity and overall employee experience through meaningful talent programs and initiatives.
  • Developed an interview workshop to utilize during recruiting and staffing events to identify potential candidates.
  • Served as interim for HR Manager.
  • Assisted organization with HR transformation.
  • Maintained positive IRA with all 27 centers to meet OFCCP affirmative action guidelines.

Client Services

Wallside Windows
Taylor, MI
08.2002 - 07.2004
  • Complete assigned data entry requests and tasks within required timeframes while maintaining a high-level of quality.
  • Filed documents into appropriate client files.
  • Maintained and scheduled appointments using a multi-line phone system.
  • Listened attentively to our customers’ needs and responded to their inquiries promptly to ensure a positive customer experience.
  • Ensured all customer complaints were resolved quickly and satisfactorily.

Education

MSBA - Criminal Justice Business Leadership Studies

Madonna University
Livonia, MI
04.2013

Bachelor of Science - Criminal Justice Probation/Parole

Madonna University
Livonia, MI
04.2010

Skills

  • Workplace relations
  • Equal opportunity facilitation
  • Recruitment strategies
  • Workforce development
  • Strategic workforce planning
  • Program design and implementation
  • Analytical investigation

Timeline

People & Culture Generalist

IKEA
02.2021 - Current

Human Resources Business Partner

UPS/UPS Freight
05.2005 - 09.2020

Client Services

Wallside Windows
08.2002 - 07.2004

MSBA - Criminal Justice Business Leadership Studies

Madonna University

Bachelor of Science - Criminal Justice Probation/Parole

Madonna University