Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
References
Timeline
Generic

Scarlet Higgins

Denver,CO

Summary

I am a college student seeking entry-level opportunities to expand skills while facilitating company growth. I'd describe myself as a hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

3
3
years of professional experience

Work History

Trash Collector

Valet Living
Denver, CO
02.2022 - Current
  • Noted customer complaints regarding service quality or timings of service to forward to management.
  • Adhered to local laws regarding proper waste management practices.
  • Determined optimal routes based on GPS application information and knowledge of local routes.
  • Assisted customers with questions or concerns regarding collection services.
  • Emptied bins into hopper of truck manually when necessary.
  • Maintained records of pickups and deliveries according to company guidelines.
  • Loaded refuse into compactor, ensuring that weight limits are not exceeded.
  • Collected and sorted recyclable construction materials into containers.
  • Dumped refuse or recyclable materials at assigned disposal sites.
  • Completed daily route reports, including number of stops made and amount of material collected.

Restaurant Hostess

Doraku Izakaya and Sushi
Honolulu, HI
06.2022 - 09.2022
  • Communicated with servers about new tables, changes in food availability and customer comments.
  • Assisted staff by serving food and beverages or bussing tables.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Explained QR code scanning for electronic menu access.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
  • Checked restrooms to refill products and perform light cleaning duties, emptying trash, and restocking paper products.
  • Tracked seated guests and available seating using computer-based and mobile reservation software.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Balanced cash register at end of shift according to established procedures.
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Maintained contact with kitchen and serving staff to properly handle dining details and address concerns.
  • Took reservations from patrons by phone or online.

Pizza Maker

Round Table Pizza, Inc
Kailua, HI
06.2021 - 08.2021
  • Adhered to sanitation standards when handling food products and utensils.
  • Packaged and bagged cooked food and prepared items.
  • Checked completed orders for correct quantity and quality.
  • Cut vegetables and rolled out dough to prepare raw materials for cooking.
  • Set aside add-on items for future orders.
  • Monitored quality of all products served to customers.
  • Followed specific methods for food preparation and proper portioning.
  • Modified standard recipes to address customer requests for substitutions or allergen concerns.
  • Stocked and managed inventory items using First-In First Out (FIFO) method to use products prior to expiration and reduce food waste.
  • Stocked freezers and refrigerators to maintain adequate supply of ingredients and products.
  • Cooked menu items based on customer orders.
  • Organized food preparation stations and regularly replenished supplies.

Education

Bachelor of Arts - Fine Arts

University of Colorado Denver
Aurora, CO
05-2025

Skills

  • Route Management
  • Scheduling
  • Route Planning
  • Trash Collection
  • Public Safety Measures
  • Problem-Solving
  • Customer Service
  • Relationship Building
  • Safe Vehicle Driving
  • Equipment Maintenance
  • Quality Control
  • Residential Trash Pickup
  • Team Collaboration
  • Heavy Lifting
  • Adaptable and Flexible
  • Reliable and Dependable
  • Customer Complaint Resolution

Affiliations

  • Hiking & Outdoors Activities
  • Painting & Drawing
  • Thrifting & Selling Vintage Clothing
  • Podcasts
  • Harboring Interpersonal Connections

Accomplishments

  • Graduated High School as an honors student

Languages

English
Native/ Bilingual

References

References available upon request.

Timeline

Restaurant Hostess

Doraku Izakaya and Sushi
06.2022 - 09.2022

Trash Collector

Valet Living
02.2022 - Current

Pizza Maker

Round Table Pizza, Inc
06.2021 - 08.2021

Bachelor of Arts - Fine Arts

University of Colorado Denver

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Scarlet Higgins