Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

LE THANH TRUC HO

Duluth,GA

Summary

Experienced in managing front desk activities and creating a welcoming atmosphere for clients. Utilize strong organizational skills and attention to detail to streamline office operations. Possess knowledge of effective communication techniques and customer service principles to enhance visitor experiences.

Overview

7
7
years of professional experience

Work History

International Student Advisor

Vietnamese Student Society
06.2019 - 10.2023
  • Assisted in numerous student-run events for the community
  • Utilized teamwork, customer service, and communication skills to help numerous new international students.
  • Participated in team-building exercises to strengthen relationships among volunteers.
  • Worked outside of set hours to ensure projects were completed on time.
  • Provided a safe place for new students arriving in Adelaide from numerous countries.

Front of House Employee

Lemongrass Thai Restaurant
01.2021 - 05.2021
  • Developed my communication and problem-solving skills by liaising with colleagues and serving customers.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Identified needs of customers promptly and efficiently.

Student Council

Saigon International College
01.2017 - 01.2018
  • Followed school and classroom policies, regulations, dress codes, and schedules.
  • Collaborated on group projects to complete professional deliverables.
  • Enhanced classroom experience by utilizing multimedia presentations and interactive learning tools.
  • Completed rigorous readings as directed to support unit learning goals.

Education

Bachelor of Science - Biomedical Sciences

University Of Adelaide
Adelaide, SA
07-2024

Year 12 SACE -

Mercedes College
Adelaide, SA
12-2019

Skills

  • Multilingual proficiency
  • Cultural sensitivity
  • Problem-solving
  • Time management

Languages

English
Full Professional
Vietnamese
Native or Bilingual

Timeline

Front of House Employee

Lemongrass Thai Restaurant
01.2021 - 05.2021

International Student Advisor

Vietnamese Student Society
06.2019 - 10.2023

Student Council

Saigon International College
01.2017 - 01.2018

Bachelor of Science - Biomedical Sciences

University Of Adelaide

Year 12 SACE -

Mercedes College

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LE THANH TRUC HO