Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Hi, I’m

Scarlet Janney

Pearisburg,VA

Summary

Customer-oriented team member with skills to better help the company to be more efficient and profitable while providing excellent customer service.

Overview

6
years of professional experience

Work History

Virginia Tech

Sign Shop Intern
05.2023 - 08.2023

Job overview

  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
  • Ensured accurate measurements and precise installation of signs, window tint, etc. resulting in a professional appearance.
  • Interacted with customers by phone, email, or in-person to provide information.

Personal

Mowing Crew Member
01.2018 - Current

Job overview

  • Demonstrated attention to detail, consistently delivering aesthetically pleasing results in line with client expectations.
  • Maintained grounds by trimming, weeding and general clean-up.
  • Removed weeds, hazards and debris from common pathways to improve usability.
  • Operated landscaping equipment with focus on safety and machine longevity.

Domino's Pizza

Delivery Driver Expert
05.2022 - 08.2022

Job overview

  • Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
  • Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Read maps, followed oral and written instructions and used GPS technology to make deliveries.
  • Assisted cooks with tasks during downtime.


Bears Den Restaurant

Head Waitress
05.2019 - 08.2019

Job overview

  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Maintained a clean and inviting dining area to enhance overall guest experience at the restaurant.

Education

West Virginia University Institute of Technology
Beckley, WV

Bachelor of Science from Business Management

Skills

  • Creative and Resourceful

  • Heavy Lifting

  • Quick Learner

  • Sales techniques

  • Grounds maintenance

  • Microsoft office

  • Vinyl Application

  • Hospitality service expertise

  • High-volume dining

Additional Information

  • played 4 years of college softball and now give lessons to kids using my knowledge to improve their confidence and skills on the field

Timeline

Sign Shop Intern

Virginia Tech
05.2023 - 08.2023

Delivery Driver Expert

Domino's Pizza
05.2022 - 08.2022

Head Waitress

Bears Den Restaurant
05.2019 - 08.2019

Mowing Crew Member

Personal
01.2018 - Current

West Virginia University Institute of Technology

Bachelor of Science from Business Management
Scarlet Janney