Scarlet Rhodelander
Denver,CO
Summary
Responsible and energetic HR Assistant with strong knowledge of office administration and excellent interpersonal skills. In-depth understanding of customer service, data entry and software. Highly skilled in working in fast paced environments and effectively multitasking.
Overview
7
7
years of professional experience
Work History
Resource Coordinator
Developmental Disability Resource Center
Denver, CO
02.2022 - 07.2023
- Ensured health and safety of individuals with disabilities receiving services were met and that services were delivered according to State and Waiver guidelines.
- Coordinated events for staff members, promoting team-building activities and boosting morale within workplace.
- Implemented resource management software to centralize information and improve overall visibility into project progress.
- Managed budget constraints, ensuring optimal use of resources while maintaining cost effectiveness.
- Established strong relationships with key stakeholders across various departments, fostering collaboration and smooth cooperation on projects.
- Maintained accurate documentation on all cases through meticulous record-keeping and accurate reporting, ensuring compliance with regulations and confidentiality requirements.
- Resolved conflicts related to resource allocation quickly and professionally, ensuring minimal impact on project timelines.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Utilized trauma-informed approach to promote healing and empowerment for clients.
Lead Registered Behavior Technician (RBT)
Southwest Autism Research and Resource Center (SARRC)
Phoenix, AZ
08.2019 - 08.2021
- Enhanced client progress by creating and implementing individualized behavior intervention plans for clients.
- Conducted functional behavior assessments to inform tailored interventions and strategies.
- Established and maintained positive relationships with clients, stakeholders, and multidisciplinary teams for comprehensive client care and improved outcomes.
- Trained new staff during onboarding, promoting best practices and adherence to treatment protocols.
- Effectively communicated with parents, caregivers, and other stakeholders regarding client progress.
- Collected data on client behaviors, allowing for ongoing analysis and adjustments to treatment plans.
- Participated in SARRC's Comprehensive Behavioral Program's 'Events Committee', 'School and Community Committee', and 'Wellness Program'.
- Planned and hosted in-person and virtual team-building events for my department.
Program Manager
Bethesda Lutheran Communities
Renton, WA
12.2016 - 03.2018
- Managed personnel for 24/7 staffing of 4 group homes by recruiting, interviewing, onboarding, evaluating performance, and directly supervising staff.
- Improved program efficiency by streamlining processes and implementing time-saving solutions.
- Managed and supervised administrative and daily program operations, complying with state policies and regulations.
- Established team priorities, maintained schedules, and monitored staff performance in each group home.
- Tracked employee attendance and tardiness, issuing disciplinary notices as needed.
- Coordinated staff training by orienting new staff, training staff on individual's specific needs, scheduling staff for training, and maintaining training records.
- Facilitated monthly workshops for staff and conducted one-on-one training to educate team members and ensure quality of services.
Education
Bachelor of Arts Degree in Psychology -
University of Washington
Seattle, WA01.2016
Skills
- Strong communication skills
- Time management
- Proficient in Microsoft Office applications
- Safesforce, Paycom
- Relationship building and management
- Database management
- Organizational Skills
- Problem Solving
- Presentation skills
- Team Collaboration
- Event planning
- Task Prioritization
Volunteer work
Bold Futures Youth Mentor
Girls Inc., Denver, CO
September 2021-May 2023
• Provided research-based programming to help girls ages 9-14 engage in school, build healthy relationships and reduce risky behaviors.
• Facilitated group activities, taught problem-solving skills and conflict resolution.
• Inspired all girls to “Be Strong, Smart and Bold.”
• Built positive, lasting relationships with the girls.
• Met with a group of girls once a week to provide support, guide, and encourage girls to set, strive for, and achieve goals for themselves.
The Trevor Project Crisis Counselor
October 2021-December 2022
• Trained to respond to contacts via crisis line, de-escalation techniques and suicide prevention.
• Provided support to LGBTQ youth, including validating their experience and connecting contacts to appropriate resources.
• Collected data on contacts in SalesForce, wrote case summaries of conversations with youth and collaborated with team members.
• Responded appropriately to emergency situations and suicide prevention.
Timeline
Resource Coordinator
Developmental Disability Resource Center
02.2022 - 07.2023
Lead Registered Behavior Technician (RBT)
Southwest Autism Research and Resource Center (SARRC)
08.2019 - 08.2021
Program Manager
Bethesda Lutheran Communities
12.2016 - 03.2018
Bachelor of Arts Degree in Psychology -
University of Washington