Scarlet Torres
Brooklyn,NY
Summary
Compassionate and dedicated Home Health Aide with experience at Five Star Home Care Agency, skilled in patient care and documentation. Proven ability to enhance client well-being through empathy and effective communication. Recognized for maintaining a safe environment and fostering positive relationships, ensuring adherence to treatment plans and improving overall patient satisfaction.
Overview
2026
2026
years of professional experience
Work History
Home Health Aide
Five Star Home Care Agency
Brooklyn, NY
2025 - Current
- Assisted clients with daily living activities, ensuring comfort and safety.
- Monitored and documented vital signs, reporting changes to healthcare professionals.
- Provided companionship and emotional support to enhance client well-being.
- Assisted with medication reminders, promoting adherence to prescribed treatments.
- Maintained a clean and safe environment, following hygiene protocols consistently.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
Waitress
Caridad Restaurant
Queens, NY
2023 - 2024
- Provided excellent customer service by promptly taking orders and addressing guest inquiries.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Collaborated with kitchen staff to ensure timely and accurate food delivery.
- Assisted in training new waitstaff on menu items and service protocols.
Cashier Manager
Baj
Brooklyn, NY
2021 - 2023
- Supervised cash handling procedures, ensuring accuracy and compliance with company policies.
- Trained and mentored new cashiers, fostering a collaborative team environment.
- Implemented efficient scheduling practices to optimize staff coverage during peak hours.
- Resolved customer inquiries and complaints promptly, enhancing overall customer satisfaction.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Education
High School Diploma - Marketing Management
Politécnico Ntra. Sra. Del Carmen (PONSCA)
Dominican Republic 09.2016
Skills
- Patient care
- Documentation
- Behavioral support
- Patient transportation
- Interpersonal communication
- Transportation assistance
- Setting appointments
- Clear communication
- Computer skills
- Empathy and patience
- Scheduling appointments
- FLUENT IN LANGUAGE
Timeline
Home Health Aide
Five Star Home Care Agency
2025 - Current
Waitress
Caridad Restaurant
2023 - 2024
Cashier Manager
Baj
2021 - 2023
High School Diploma - Marketing Management
Politécnico Ntra. Sra. Del Carmen (PONSCA)