Beauty Advisor
- Greeted customers upon entering store or salon and established friendly relationships with them.
- Provided customers with product advice and recommendations based on their individual needs.
- Maintained an up-to-date knowledge of all beauty products available for sale.
- Ensured that all displays were neat and organized at all times.
- Demonstrated how to apply makeup, including eyeshadow, eyeliner, mascara, blush and lipstick.
- Assisted in opening and closing procedures including counting money drawer contents at end of shift.
- Followed company policies related to returns, exchanges and refunds according to guidelines.
- Administered special promotions such as discounts or loyalty rewards programs.
- Provided excellent customer service by responding promptly to inquiries from clients via phone or email.
- Educated customers about the proper use of cosmetics, fragrances and other beauty items.
- Resolved customer complaints in a timely manner while adhering to company policies.
- Created a positive shopping experience for each customer through effective communication skills.
- Performed sales activities such as cashiering, stocking shelves, inventory management and customer service.
- Recommended merchandise based on expert product knowledge and client preferences.
- Maintained cleanliness of work area by wiping down counters, organizing shelves and disposing of trash appropriately.
- Computed purchases and received and processed cash or credit payment.
- Maintained knowledge of sales and promotions, return policies and security practices.