Summary
Overview
Work History
Education
Skills
Timeline
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Scarlett Clarke

Scarlett Clarke

Morganton,NC

Summary

I am a passionate and engaging future educator committed to supporting young learners in their early educational journey. Bringing a nurturing and enthusiastic presence to the classroom, fostering a positive learning atmosphere. Skilled in building strong partnerships with parents and educators to support each child’s academic and emotional development. I am adaptable and a well-rounded professional with strong multitasking and organizational skills. Excels in managing time effectively to meet daily responsibilities and embraces opportunities to learn and grow in new environments.

Overview

14
14
years of professional experience

Work History

Billing Specialist

Emerge Ortho
10.2020 - Current
  • Identified, researched, and resolved billing variances to maintain system accuracy and currency.
  • Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
  • Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
  • Enhanced customer satisfaction with timely and accurate invoice generation.
  • Strengthened client relationships through effective communication regarding billing issues and concerns.
  • Improved customer satisfaction with prompt and clear communication regarding their billing inquiries.

Cosmetologist/Appointment Scheduler

LaFrance Wellness Center
11.2013 - 01.2017


  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
  • Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.

Assistant

Salon Professionals
06.2011 - 11.2013
  • Overall business assistant
  • Responsible for making all appointments for the staff
  • Front desk Receptionist
  • Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Collaborated with team members to ensure a seamless and enjoyable customer experience for all salon clients.
  • Streamlined appointment scheduling, reducing wait times and improving overall client experience.

Education

High School Diploma -

Robert L. Patton High School
06.2011

Associate of Arts - Early Education

Western Piedmont Community College
12.2025

Cosmetology Certificate - Cosmetology

McDowell Technical Community College
12.2013

Skills

  • Classroom management
  • Patience and empathy
  • Parent-teacher communication
  • Health and safety practices
  • Social-emotional learning
  • Teamwork and collaboration
  • Problem-solving
  • Strong work ethic and dependable
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Organizational and planning skills

Timeline

Billing Specialist

Emerge Ortho
10.2020 - Current

Cosmetologist/Appointment Scheduler

LaFrance Wellness Center
11.2013 - 01.2017

Assistant

Salon Professionals
06.2011 - 11.2013

High School Diploma -

Robert L. Patton High School

Associate of Arts - Early Education

Western Piedmont Community College

Cosmetology Certificate - Cosmetology

McDowell Technical Community College

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Scarlett Clarke