Scarlett Cole
Little Rock,AR
Summary
Service-oriented professional with 30+ years as a dental hygienist and 7 years in sales, bringing strong communication, customer care, and problem-solving skills. Known for creating positive experiences, staying calm under pressure, and maintaining high safety standards. Excited to contribute to a fun, team-focused culture at Southwest Airlines while ensuring passenger comfort and satisfaction.
Overview
2027
2027
years of professional experience
Work History
Dental Hygienist
Dr Tina Nichols
Little Rock Arkansas
2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Adapted quickly to fast-paced settings, maintaining productivity and team collaboration.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Fostered a positive environment through respectful interactions and a commitment to helping others.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Sales Representative
Crest Oral-B
Little Rock, AR
04.2018 - 03.2026
- Developed product knowledge to effectively communicate features and benefits to customers.
- Built strong relationships with retail partners, enhancing collaboration and sales opportunities.
- Conducted market research to identify customer needs and preferences, informing sales strategies.
- Assisted in training new sales representatives on product offerings and customer engagement techniques.
- Delivered presentations on product innovations at regional meetings to drive team motivation and alignment.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Education
BBA - Marketing
University of Central Arkansas
Conway, AR12.1995
Dental Hygiene
University of Arkansas Medical Sciences
Little Rock, AR05.1995
Skills
- Registered Dental Hygienist ( RDH)
- Patient safety proficiency
- Teamwork and collaboration
- HIPAA awareness training certification
- Relationship building
- Multitasking
Timeline
Sales Representative
Crest Oral-B
04.2018 - 03.2026
Dental Hygienist
Dr Tina Nichols
2025 - Current
BBA - Marketing
University of Central Arkansas
Dental Hygiene
University of Arkansas Medical Sciences