Scarlett Contreras
Phoenix,AZ
Summary
Experienced in organizing and actively participating in community service events. Utilizes excellent communication skills to foster teamwork and cooperation. Displays strong knowledge of planning and executing events that effectively support organizational objectives. Dedicated individual with a passion for making a positive impact in the community through collaborative efforts.
Overview
3
3
years of professional experience
Work History
Student Volunteer
Flagstaff Philharmonics
11.2024 - Current
- Displayed excellent time management skills while balancing academic responsibilities alongside demanding volunteer commitments.
- Demonstrated adaptability by quickly adjusting to changing circumstances or unforeseen challenges during volunteer events.
- Assisted with special events and programs.
Volunteer
Scottsdale Philharmonics
12.2023 - Current
- Assisted in scanning QR code ticket entries; ushered patrons
- Assisted with special events and programs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Communicated with staff members to stay informed about volunteer opportunities and events.
Fast Food Associate
IN N OUT
02.2023 - 08.2024
- Accurately receive orders, process payments, and attend to any customer concerns
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Collaborated with team members to ensure smooth operations, resulting in consistent positive feedback from customers.
Sales Associate
Forever 21
06.2022 - 07.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
Bachelor's of Science in Dental Hygiene - Dental Hygiene
Northern Arizona University
Flagstaff, AZ05-2028
High School Diploma -
Apollo High School
Glendale, AZ05.2024
Skills
- Flexible Problem-Solving
- Focused Listening
- Effective Team Collaboration
- Collaborative Team Development
- Proficient in Bilingual Communication
- Professional Mentorship
- Organizational Time Skills
- Volunteer Engagement
Awards
- Perfect attendance award
- Exceptional ACT performance gift
- National Honors Society
- Student Body Public Relations
- Advanced Diploma
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Student Volunteer
Flagstaff Philharmonics
11.2024 - Current
Volunteer
Scottsdale Philharmonics
12.2023 - Current
Fast Food Associate
IN N OUT
02.2023 - 08.2024
Sales Associate
Forever 21
06.2022 - 07.2022
Bachelor's of Science in Dental Hygiene - Dental Hygiene
Northern Arizona University
High School Diploma -
Apollo High School
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