Scarlett Eaton
Charlotte,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Barista
Burr And Berry
09.2022 - Current
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Participated in regular staff meetings to share feedback, discuss improvements, and stay informed about company updates.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Barista
Target
07.2021 - 08.2022
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
Restaurant Team Member
Viva Chicken
06.2020 - 07.2021
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
- Addressed customer concerns promptly and professionally, leading to higher levels of customer satisfaction.
- Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
- Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
Education
High School Diploma -
Ardrey Kell High School
Charlotte, NC06.2023
Skills
- New Hire Training
- Organizational skills
- Cleanliness
- Time management
- Customer service
- Interpersonal skills
- Multitasking
- Coordinating Orders
- Cash Register Operations
- Flexible Schedule
- Hospitality and Professionalism
Languages
English
Native or Bilingual
Affiliations
- Reading
- Fashion / Self expression
Timeline
Barista
Burr And Berry
09.2022 - Current
Barista
Target
07.2021 - 08.2022
Restaurant Team Member
Viva Chicken
06.2020 - 07.2021
High School Diploma -
Ardrey Kell High School
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