Scarlett Entrekin
Gardendale
Summary
Highly-motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
Work History
Cook/Baker
Southern Foodservice Management Inc.
Birmingham
04.2024 - Current
- Prepared diverse menu items following established recipes and safety standards.
- Collaborated with team members to maintain high standards of food quality and presentation.
- Trained new staff on kitchen procedures and sanitation practices for efficiency.
- Monitored inventory levels and assisted in ordering supplies as needed.
- Ensured compliance with health regulations and safety protocols in food preparation areas.
- Assisted in menu planning, incorporating seasonal ingredients to enhance offerings.
- Maintained cleanliness of kitchen equipment and workstations throughout shifts.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Followed established procedures and requirements for safe food handling, storage and service.
Teller
PNC Bank
Warrior
02.2023 - 04.2024
- Processed customer transactions efficiently and accurately at a leading financial institution.
- Assisted customers with account inquiries and provided information on services available.
- Maintained cash drawer integrity through regular balancing and reconciliation procedures.
- Promoted bank products and services to enhance customer satisfaction and engagement.
- Collaborated with team members to ensure smooth branch operations during peak hours.
- Adhered to compliance regulations while handling sensitive customer information securely.
- Resolved customer concerns promptly, fostering positive relationships within the community.
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Balanced cash drawers on a daily basis.
- Handled large volumes of currency quickly and accurately with minimal errors.
- Answered customer inquiries regarding bank products and services.
- Maintained confidentiality of all customer records and information according to company policies.
- Built and maintained client relationships through quality, personalized interactions.
- Verified customers' identification to ensure compliance with laws and regulations.
- Entered customer transactions into computers to record transactions and issue computer-generated receipts.
- Identified fraudulent activity or suspicious behavior immediately reported it to management.
Supervisor
Southern Food Service
Birmingham
11.2018 - 02.2024
- Monitor production to check safety, production and appropriate portioning.
- Interview, hire and train dietary personnel to provide optimal service.
- Visit with residents to inquire about satisfaction, quality and personal preferences.
- Consulted with dietitians to plan menus appropriate for patient needs.
- Verified prepared food met standards for quality and quantity before serving to patients and customers.
- Motivated staff to perform at peak efficiency and quality.
Rental Car Manager
Serra Toyota Birmingham
Birmingham
03.2011 - 11.2018
- Managed daily operations of rental car fleet and staff scheduling.
- Oversaw vehicle maintenance and ensured compliance with safety standards.
- Coordinated vehicle reservations and customer service interactions efficiently.
- Developed training programs for new employees on operational procedures.
- Implemented inventory control systems for tracking rental vehicles.
- Collaborated with sales team to promote rental services and special offers.
- Resolved customer complaints in a timely manner while maintaining excellent customer relations.
- Prepared detailed reports on all aspects of the rental car business including sales, profits and inventory levels.
- Provided exceptional customer service to ensure customers had a pleasant experience with their rental car.
- Reviewed completed work to verify consistency, quality, and conformance.
Education
High School Diploma -
Gardndale High School
Gardendale, AL05-2002
Some College (No Degree) -
Gulf Coast State College
Panama City, FLSkills
- Recipe preparation
- Food safety standards
- Inventory monitoring
- Menu planning
- Kitchen sanitation
- Customer service
- Cash handling
- Conflict resolution
- Time management
- Effective communication
- Focused and disciplined
- Attention to detail
- Multitasking and organization
- Strong computer skills
Timeline
Cook/Baker
Southern Foodservice Management Inc.
04.2024 - Current
Teller
PNC Bank
02.2023 - 04.2024
Supervisor
Southern Food Service
11.2018 - 02.2024
Rental Car Manager
Serra Toyota Birmingham
03.2011 - 11.2018
High School Diploma -
Gardndale High School
Some College (No Degree) -
Gulf Coast State College
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