Scarlett Kenney

I answer an average of 50 calls a day to take orders, answer questions regarding ingredients, and maintain customer satisfaction. While also applying those skills to face-to-face interactions and paying attention to tables that need assistance.

I worked with many customers a day to make certain they were satisfied with their visit to the store. From taking them to their table to catering for their entire wedding. I was put in a place to take charge of situations where I directed the hostess to do certain task that they excelled at. This led to building teamwork skills and a trusting connection between coworkers.

I would read tickets to ensure the orders were exactly what the description intended for the customer. When a rush of customers walked in you had to be prepared to supply the kitchen with whatever tools they needed to successfully prepare the order.

I assisted over 40 customers a day to accommodate them and their orders. I would do a nightly count of stock to ensure nothing was missed placed or if we had too much of one product. I would make a daily list of tasks to make sure that the Subway was clean, organized, and exceeded company standards.