Scarlett Pereira
Pinole ,CA
Summary
Proven track record of enhancing office efficiency and client satisfaction at Enterprise Rent-A-Car through exceptional organization skills and verbal communication. Mastered multitasking in fast-paced environments, achieving streamlined operations and positive customer experiences. Excelled in data entry and scheduling, significantly improving workflow and service delivery. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling.
Overview
3
3
years of professional experience
Work History
Receptionist
Berkeley Country Club
10.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Maintained visitor log for entering and leaving facility for security purposes.
Receptionist
Enterprise Rent-A-Car
01.2021 - 08.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Team Member
Whole Foods Market Inc
03.2023 - 07.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Assisted with inventory counts and stocking of merchandise.
- Monitored and verified all merchandise was properly priced and labeled.
Server/Hostess
Tinas Place
01.2021 - 03.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Streamlined communication between kitchen staff and servers to ensure accurate order fulfillment and timely delivery.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
Education
Associate of Science - Business
Diablo Valley College
Pleasant Hill, CA04.2025
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Scheduling
- Verbal and written communication
- Data inputting
Languages
Spanish
Full Professional
Timeline
Receptionist
Berkeley Country Club
10.2023 - Current
Team Member
Whole Foods Market Inc
03.2023 - 07.2023
Receptionist
Enterprise Rent-A-Car
01.2021 - 08.2023
Server/Hostess
Tinas Place
01.2021 - 03.2023
Associate of Science - Business
Diablo Valley College
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